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Access Voicemail

Check your voicemail messages.

  1. When a new voicemail is received, the Voicemail icon will display in the Notification bar.
    Note: To access Visual Voicemail, you must have already Set Up Voicemail. Alternatively, you can check your voicemail messages by selecting the Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
  2. From the home screen, select the Phone app.
  3. Select the Visual Voicemail icon.
  4. To listen to a voicemail, select the desired voicemail.
  5. Select the corresponding icon.
  6. To call, delete, send text, share, save, or export to a voicemail, select the Menu icon then select the desired option.
    Note: View Access voicemail messages for tips to manage your voicemail. Go to Troubleshoot Voicemail for solutions to common voicemail problems.

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