Wireless Support/Device Support/
Photos, videos, and media/
Transfer media to & from computer
Which device do you want help with?

Transfer media to & from computer

Transfer files to or from your device and a computer.


INSTRUCTIONS & INFO
  1. With the device powered on, insert the microUSB end of the microUSB cable into the microUSB port located on the side of the device.
    device 2731/1340453.jpg
  2. Insert the USB end of the microUSB cable into an open USB port on the computer.
    device 2731/1340466.jpg
  3. On the phone, drag down from the Notifications bar to access the Notifications menu.
    device 2731/1340478.jpg
  4. Tap the USB icon.
    device 2731/1340479.jpg
  5. Tap Media device (MTP).
    device 2731/1340481.jpg
  6. On the computer, click the Start menu.
    device 2731/1340484.jpg
  7. Click Computer,
    device 2731/1340489.jpg
  8. Double click the device drive.
    device 2731/1340493.jpg
  9. Navigate to the desired folder.
    device 2731/1340496.jpg
  10. Drag and drop the desired media files to/from the device.
    device 2731/1340497.jpg

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