Wireless Support/Device Support/
Email and messaging/
Block Messages

Block Messages

Block, unblock contacts and messages from your device.


INSTRUCTIONS & INFO
  1. BLOCK: From the home screen, select the Messaging app then select the desired message to block.

    Step 1

  2. Select the Menu icon, then select Block number.

    Step 2

  3. To delete all messages from the sender, ensure the Delete all messages from this number checkbox is selected. Select BLOCK to confirm.

    Note: To block a number through Settings, from the Messaging screen select the Menu icon > Settings > Message blocking > Blocked numbers > Add icon > select the desired option then follow the prompts to block the desired number.

    Step 3

  4. UNBLOCK: From the Messaging screen, select the Menu icon then select Settings > Message blocking > Blocked numbers.

    Step 4

  5. Select the Delete icon. Select the desired number(s), then select REMOVE.

    Note: You will be prompted to select REMOVE again to confirm.

    Step 5

  6. TURN ON/OFF BLOCK UNKNOWN NUMBERS: From the Message blocking screen, select the Block unknown number switch.

    Step 6

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