1. Check your internet connection speed at http://att.com/speedtest.
   
2. Move your Home Base to an area with a stronger cellular signal, typically near a window or outside wall.
   
   Note: Green indicates a strong signal and is recommended for optimal performance. Yellow indicates a moderate signal and may be sufficient.
   
3. Ensure that other connected devices are not transferring a large amount of data.
   Note: View connected devices by checking the 'Connected Devices' section of the AT&T Home Base Manager.
   
4. A phone call in progress may slow down data transfer speed.
   
5. Check your wireless network connection using the AT&T Home Base Manager http://att.homebase (while connected to the Home Base).  4G LTE offers the fastest data speeds and if available, your Home Base should be located in a covered area.