Software version
Which device do you want help with?

Software version

Determine your current device software version and check for updates.


INSTRUCTIONS & INFO
  1. To find the firmware version, from the home screen, tap Menu.
    device 2524/1001424468.jpg
  2. Swipe to, then tap Settings.
    device 2524/1001424469.jpg
  3. Scroll to, then tap Phone Information.
    device 2524/1001424470.jpg
  4. Software Version will be listed on this screen.
    device 2524/1001424471.jpg
  5. To check for updates, press the Back key.
    device 2524/1001424472.jpg
  6. Tap AT&T Software Update.
    device 2524/1001424473.jpg
  7. Tap Check for Updates.
    device 2524/1001424474.jpg
  8. If there is an update, follow on-screen prompts. Otherwise, tap OK.
    device 2524/1001424475.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!