Reset pattern lock
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Reset pattern lock

Reset a forgotten pattern lock.

INSTRUCTIONS & INFO
  1. After entering the wrong pattern lock five times, tap Forgot pattern.
    device 2828/1413760.jpg
  2. Tap the Username field, then enter the required username.
    device 2828/1413761.jpg
  3. Tap the Password field, then enter the required password.
    device 2828/1413762.jpg
  4. Tap Sign In.
    device 2828/1413763.jpg

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