In-call options

Learn what features are available while on an active call.

  1. To enable speakerphone, while on a call, tap Speaker.
    device 2826/1429543.jpg
  2. To add another participant to the call, tap Add Call.
    device 2826/1429544.jpg
  3. To mute a call, tap Mute.
    device 2826/1429545.jpg
  4. To make call notes, tap Call Note.
    device 2826/1429546.jpg
  5. If calling a contact with BlackBerry Messenger, tap BBM Video to start a video chat.
    device 2826/1429547.jpg
  6. To access the dial pad, tap Dial Pad.
    device 2826/1429548.jpg
  7. To end a call, tap End Call.
    device 2826/1429549.jpg
  8. To access the home screen during a call, swipe up from the bottom of the screen.
    device 2826/1429550.jpg
  9. Swipe left to access the home screen.
    device 2826/1429551.jpg
  10. Tap the Phone icon to return to the call.
    device 2826/1429552.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!