Reset pattern lock
Which device do you want help with?

Reset pattern lock

Reset a forgotten pattern lock.

INSTRUCTIONS & INFO
  1. After entering a pattern incorrectly 5 times, tap Forgot pattern?.
    Note: The device must have already been associated with a Google account for the 'Forgot Pattern' option to display.
    device 2844/1429657.jpg
  2. To unlock with a PIN, tap the PIN field.
    device 2844/1391966.jpg
  3. Enter the chosen PIN, then tap Done.
    device 2844/1391967.jpg
  4. Tap OK.
    device 2844/1391968.jpg
  5. Tap the desired option to reset the screen lock.
    device 2844/1391969.jpg
  6. To unlock with a Google account, tap the Username field, then enter the Google account email address used to set up the device.
    device 2844/1391970.jpg
  7. Tap the Password field, then enter the account password.
    device 2844/1391971.jpg
  8. Tap Sign in.
    device 2844/1391972.jpg
  9. Tap the desired option to reset the screen lock.
    device 2844/1391973.jpg

Did you get the help you needed?