Roaming troubleshooting

Roaming troubleshooting

This article describes how to troubleshoot roaming problems.


INSTRUCTIONS & INFO
  1. In order to use your device outside of the United States you must add international roaming to your account.
    Note: To learn more, visit the AT&T International Plans website.
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  2. To troubleshoot issues with roaming, from the home screen tap Settings.
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  3. Tap Mobile Broadband.
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  4. Tap Int'l Roaming to adjust settings.
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  5. When all else fails, conduct a Soft Reset. Press and hold the Power key.
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  6. Tap Shut down.
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