Visit your device manufacturer's website.

Here's your device's complete instructions, specs and more.

User manual

Get help with your wireless device, plan, and more.

If you really want to remove a line or cancel service,

If you really want to remove a line or cancel service, call us at 800.331.0500. We're available every day from 7 a.m. to 10 p.m. local time.

We're not able to load content for this article at the moment. Please refresh page in sometime.

Select your option for personalized help.

Ask questions. Get answers. Help others. Join the conversation!

Your feedback helps us make support better. Want to see more discussion topics?

Let us know why this discussion didn't help:

Enter another ZIP to see info from a different area.

https://www.att.com/msapi/idp-content-orchestration/v1/idpcms/support/article/index?raw-mode=true

See what the lights on your gateway mean.

When you update your network name or password, your devices automatically disconnect from your Wi-Fi network. Make sure to reconnect them using your new Wi-Fi info.

Network info

/kmservices/v2/contents/[[VALUE]]?app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/kmservices/v2/search?content-type=content_instruct,content_busfaq,content_parentinstruct,content_breakfix,content_weblink&description=y&tags=[[VALUE]],region_TX&app-id=idpui

/search/devicehowto/topic-contents/models/[[VALUE1]]/sources/all/topics/[[VALUE2]]?app-id=esupport&rows=1000

https://services.att.com/kmservices/v2/contents/KM1290057?app-id=idpui

<ol><li>Amazon Cloud Drive offers free unlimited cloud storage for all Amazon content. <img alt="device 2918/1501644.jpg" src="https://www.att.com/devicehowtomedia/image/2918/1501644.jpg"></img></li><li>To sync all content on your device, from any screen, swipe down from the notification bar. <img alt="device 2918/1501645.jpg" src="https://www.att.com/devicehowtomedia/image/2918/1501645.jpg"></img></li><li>Tap Settings. <img alt="device 2918/1501646.jpg" src="https://www.att.com/devicehowtomedia/image/2918/1501646.jpg"></img></li><li>Tap Sync and Check for New Items. <img alt="device 2918/1501647.jpg" src="https://www.att.com/devicehowtomedia/image/2918/1501647.jpg"></img></li></ol>

Amazon Cloud Drive

Did you get the help you needed?

Thanks for your feedback!

Additional support