Reset pattern lock
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Reset pattern lock

Reset a forgotten pattern lock.

INSTRUCTIONS & INFO
  1. After drawing the incorrect unlock pattern five times, pattern lock reset options will appear. Tap OK to proceed.
    device 3014/1575592.jpg
  2. Tap 'Forgot pattern?'.
    device 3014/1575593.jpg
  3. Enter the current backup PIN, then tap OK.
    device 3014/1575594.jpg
  4. To access the device using your Google account information, enter the desired Gmail address and password, then tap Sign in.
    Note: The device must already be associated with a Google account for this option to display.
    device 3014/1575595.jpg
  5. The lock screen has been reset. Tap the desired option then follow on-screen prompts to set up a new screen lock.
    device 3014/1575596.jpg

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