- After drawing the incorrect unlock pattern five times, pattern lock reset options will appear. Tap OK to proceed.

- Tap 'Forgot pattern?'.

- Enter the current backup PIN, then tap OK.

- To access the device using your Google account information, enter the desired Gmail address and password, then tap Sign in.
Note: The device must already be associated with a Google account for this option to display.
- The lock screen has been reset. Tap the desired option then follow on-screen prompts to set up a new screen lock.

