Reset pattern lock
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Reset pattern lock

Reset a forgotten pattern lock.

  1. After drawing the incorrect unlock pattern five times, Pattern Lock reset options will appear. You may access the device using one of these options once the Timer reaches 0.
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  2. To access the device using your backup PIN, tap BACKUP PIN.
    device 3190/1652288.jpg
  3. Enter the established backup PIN, then tap OK.
    device 3190/1652289.jpg
  4. To access the device using your Google account information, tap FORGOT PATTERN?.
    Note: The device must already be associated with a Google account for this option to display. If your Google account was not added, you must do an alternate factory reset of the device. Search tutorials for 'reset' for Reset Device instructions.
    device 3190/1652290.jpg
  5. Enter the required email address and password, then tap SIGN IN.
    device 3190/1652291.jpg
  6. The lock screen has been reset. Tap the desired option then follow on-screen prompts to set up a new screen lock.
    device 3190/1652292.jpg

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