Wireless Support/Device Support/
Photos, videos, and media/
Transfer media to & from computer

Transfer media to & from computer

Transfer files to or from your device and a computer.

  1. With the device powered on, insert the microUSB end of the microUSB cable into the port on the side of the device.
    device 3199/1673705.jpg
  2. Insert the USB end of the microUSB cable into an open port on the computer.
    device 3199/1673706.jpg
  3. On the device, scroll to Mass Storage, then press the Center Nav key.
    device 3199/1673707.jpg
  4. On the computer, click Start.
    device 3199/1673708.jpg
  5. Click Computer.
    device 3199/1673709.jpg
  6. Open the newly connected device drive.
    Note: The device drive name will vary.
    device 3199/1673710.jpg
  7. Open the desired storage location.
    Note: This tutorial selects 'Internal storage'. You will only have to select a storage location if an external memory card is installed on your device.
    device 3199/1673711.jpg
  8. Navigate to the desired folder.
    device 3199/1673712.jpg
  9. Drag and drop files to/from the device drive to transfer.
    device 3199/1673713.jpg

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!