App troubleshooting

App troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To manage your applications, From the home screen, swipe down the Notifications bar.
    device 3214/1685096.jpg
  2. Tap the Settings icon.
    device 3214/1685097.jpg
  3. Under the More tab, tap Application manager.
    device 3214/1685098.jpg
  4. Swipe to RUNNING.
    device 3214/1685099.jpg
  5. To stop a running app or service, scroll to then tap the desired app or service.
    device 3214/1685100.jpg
  6. Tap Stop.
    device 3214/1685101.jpg
  7. To clear an app's cache, swipe left to ALL.
    device 3214/1685102.jpg
  8. Scroll to then tap the desired app.
    device 3214/1685103.jpg
  9. Scroll to, then tap Clear data.
    device 3214/1685104.jpg
  10. To update an app, from the home screen, tap Play Store.
    device 3214/1685105.jpg
  11. Tap the Play Store tab.
    device 3214/1685106.jpg
  12. Tap My apps.
    device 3214/1685107.jpg
  13. Scroll to then tap the desired app listed beneath Updates.
    device 3214/1685108.jpg
  14. Tap UPDATE.
    device 3214/1685109.jpg
  15. If prompted, tap ACCEPT.
    device 3214/1685110.jpg
  16. To uninstall an app, from the 'My apps' page, scroll to then tap the desired app.
    device 3214/1685111.jpg
  17. Tap UNINSTALL.
    device 3214/1685112.jpg
  18. Tap OK.
    device 3214/1685113.jpg
  19. To reinstall the app, tap INSTALL.
    device 3214/1685114.jpg
  20. Tap ACCEPT.
    device 3214/1685115.jpg

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