App troubleshooting

App troubleshooting

Use application manager and usage manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To manage your applications, from the home screen, swipe to then tap the Usage Manager.
    device 3210/1675437.jpg
  2. Tap the APPS tab.
    device 3210/1675438.jpg
  3. Running applications and services will display. Tap to switch between CACHED PROCESSS and SERVICES IN USE.
    device 3210/1675439.jpg
  4. To stop a running app or service, scroll to then tap the desired app or service.
    device 3210/1675440.jpg
  5. Tap STOP.
    device 3210/1675441.jpg
  6. To clear an app's cache, from the APPS tab, swipe left.
    device 3210/1675442.jpg
  7. Scroll to then tap the desired app.
    device 3210/1675449.jpg
  8. Scroll to then tap CLEAR CACHE.
    device 3210/1675450.jpg
  9. To update an app, from the home screen, tap Play Store.
    device 3210/1675451.jpg
  10. Tap the Play Store tab.
    device 3210/1675452.jpg
  11. Tap My apps.
    device 3210/1675453.jpg
  12. Scroll to then tap the desired app listed beneath Updates.
    device 3210/1675454.jpg
  13. Tap UPDATE.
    device 3210/1675455.jpg
  14. If prompted, tap ACCEPT.
    device 3210/1675456.jpg
  15. To uninstall an app, from the 'My apps' page, scroll to then tap the desired app.
    device 3210/1675457.jpg
  16. Tap UNINSTALL.
    device 3210/1675458.jpg
  17. Tap OK.
    device 3210/1675459.jpg
  18. To reinstall the app, tap INSTALL.
    device 3210/1675460.jpg
  19. Tap ACCEPT.
    device 3210/1675461.jpg

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