Power device on or off
Which device do you want help with?

Power device on or off

Turn your device on and off.


INSTRUCTIONS & INFO
  1. To turn the device on, press and hold the Power/Lock key until the screen lights up.
    device 5012/9006108_01.jpg
  2. To turn the phone off, press and hold the Power/Lock key.
    device 5012/9006108_02.jpg
  3. Tap Power off.
    device 5012/9006108_03.jpg
  4. If you are unable to turn the device on, plug the device into a power source for 15 minutes, then try again.
    device 5012/9006108_04.jpg
  5. If you are unable to power your device off or if it becomes unresponsive, press and hold the Volume Up & Power/Lock key for 10 seconds, until the device reboots.
    device 5012/9006108_05.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!