Reset pattern lock

Reset pattern lock

Reset a forgotten pattern lock.

  1. After drawing the incorrect unlock pattern five times, Pattern Lock reset options will appear. You may access the device using one of these options once the Timer reaches 0.
    device 5034/9006170_01.jpg
  2. To access the device using your backup PIN, tap BACKUP PIN.
    device 5034/9006170_02.jpg
  3. Enter the established backup PIN, then tap OK.
    device 5034/9006170_03.jpg
  4. To access the device using your Google account information, tap UNLOCK VIA GOOGLE.
    Note: The device must already be associated with a Google account for the UNLOCK VIA GOOGLE option to display.
    device 5034/9006170_04.jpg
  5. Enter the required Account information, then tap SIGN IN.
    device 5034/9006170_05.jpg
  6. The lock screen has been reset. Tap the Desired option then follow on-screen prompts to set up a new screen lock.
    device 5034/9006170_06.jpg

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