Backup & restore with Google
Which device do you want help with?

Backup & restore with Google

Backup Google account data in the event you have to replace or reset your device so you can restore later.

  1. You can use Android Backup Service to back up data connected to one or more of your Google accounts. If you replace your device or erase its data, you can restore your data using the account(s) that you backed up.
    device 5048/9007002_01.jpg
  2. From the Home screen, tap the Settings icon.
    device 5048/9007002_02.jpg
  3. Tap the GENERAL tab.
    device 5048/9007002_03.jpg
  4. Tap Backup and reset.
    device 5048/9007002_04.jpg
  5. Make sure that "Back up my data" and "Automatic restore" boxes are Checked.
    device 5048/9007002_05.jpg
  6. If desired, tap Backup account to ensure extra redundancy for backing up your data on the cloud.
    device 5048/9007002_06.jpg
  7. Select the Desired backup account option or Add account to add a new backup account.
    Note: When you add your Google account to a device, the data that you previously backed up for that Google account is restored to the device.
    device 5048/9007002_07.jpg
  8. To restore the device, add your Google account by going to Settings > GENERAL tab > Accounts > Add account > Google, and then follow the prompts.
    device 5048/9007002_08.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!