- Android Factor reset protection allows you to prevent non-authorized users from accessing your device if it's been lost, stolent, or reset to factory settings without your permission. Â Only someone with the associated Google account or screen lock information can use the device.
Note: Android Factory Reset Protection is now available on devices with software version 5.1. Â To view your software version, see the 'Software version' tutorial under System & Storage.
- Ensure that a PIN, Password, or Pattern screen lock is enabled on the device.
Note: From the home screen, tap the Settings icon > Device > Lock Screen > Screen lock.
- Ensure that a Google account has been added.
Note: From the home screen, tap Settings > General > Add account > Google
- To remotely ring, lock, or erase a device using another mobile device, that device must have the Android Device Manager app installed. Â
Note: Tap Play Store then search for "Android Device Manager." Follow the prompts to install the app.
- Tap Android Device Manager app.
Note: New users will need to tap Accept to continue.
- Enter your Google account information and tap Sign in.

- Tap the Arrow next to the device name and select the Lost device.  Android Device Manager will show the location of that device. You may need to enable 'Lock & Erase' first.

- Select from the following options. Ring:Â The device rings at full volume for 5 minutes, even if it is set to silent or vibrate.

- Lock:Â Locks the device with a new password.

- Erase: Permanently deletes all of the data on the device.

- To remoted ring, lock, or erase a device using a computer, go to the Samsung Find My Mobile website.  Enter your email and password and click Sign In.

- To find your device, click Locate my device and view the loaded map for device location.

- To lock your device, click Lock my screen under Protect my device.

- Enter a 4 digit PIN, select desired options for adding a message or number to device, then tap Lock.

- To wipe your device, click Wipe my device under Protect my device.

- Select Desired storage area to be wiped, view full terms and conditions and check I agree to terms and conditions. Enter your Samsung Account Password and tap Wipe.

- For more information on device protection from Google, please go to Google's support site.

