App troubleshooting
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App troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To clear app cache, swipe down from the top pf the screen, the tap the Setting icon.
    device 5048/9007014_01.jpg
  2. Under the General tab, tap Application manager.
    device 5048/9007014_02.jpg
  3. Tap the Desired application
    device 5048/9007014_03.jpg
  4. Then scroll to and tap Clear Cache.
    device 5048/9007014_04.jpg
  5. To stop an app, tap Force Stop.
    device 5048/9007014_05.jpg
  6. To update an app, from the homescreen, tap the Play Store icon.
    device 5048/9007014_06.jpg
  7. Tap the Menu tab.
    device 5048/9007014_07.jpg
  8. Tap My apps & games.
    device 5048/9007014_08.jpg
  9. Tap on the Desired application that requires an UPDATE.
    device 5048/9007014_09.jpg
  10. Tap UPDATE.
    device 5048/9007014_10.jpg
  11. Tap ACCEPT.
    device 5048/9007014_11.jpg
  12. To uninstall, tap UNINSTALL.
    device 5048/9007014_12.jpg
  13. Tap OK.
    device 5048/9007014_13.jpg
  14. To re-install, tap INSTALL.
    device 5048/9007014_14.jpg

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