Available Memory

Available Memory

Check the available device storage.


Prenote infoThis device is available with 16GB of internal memory and the option to add a microSD card up to 128GB. MicroSD cards are sold separately.

  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.

    Step 1

  2. Select Storage. Available internal memory and portable storage memory space will be listed. 

    Note: If a SD card is not installed, you will automatically be brought to the Internal shared storage screen.

    Step 2

  3. FREE UP MEMORY: From the Storage screen, select the desired storage location > desired file type > select and hold the desired file(s) > select the Delete icon > select OK to confirm.

    Step 3

  4. REMOVE UNUSED APPS: From the Settings screen, select Apps & notifications > App info > desired app > UNINSTALL.

    Note: Select OK to confirm.

    Step 4

  5. CLEAR APP DATA: From the App info screen, select Storage. Select CLEAR DATA or CLEAR CACHE.

    Note: If CLEAR DATA was selected, you will be prompted to select OK to confirm.

    Step 5

  6. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.

    Note: For more information on storing data to a memory/microSD card, see the Backup & Restore with a Memory Card tutorial.

    Step 6

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