Change or Reset Voicemail Password

Change or Reset Voicemail Password

Reset a forgotten password or change an existing voicemail password.

  1. From the home screen, select the Apps tray icon then select the Visual Voicemail icon.
    Note: To access change your pasword, you must have already Set Up Voicemail.
    device 5223/9006190_01.jpg
  2. Select the Menu icon, then select Settings.
    device 5223/9006190_02.jpg
  3. Select Change Password. Enter and confirm your new password, then select CONTINUE.
    device 5223/9006190_03.jpg
  4. Alternately, you can change your voicemail password using the voicemail IVR. Select and hold the 1 key > 1 key > enter your existing password > 4 key > 2 key > 1 key > enter your new password.
    Note: To change your voicemail password via the IVR, you must know your current voicemail password. If you have forgotten your existing voicemail password, you will not be able to access voicemail until you reset your voicemail password.
    device 5223/9006190_04.jpg

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