Backup & Restore with Computer

Backup & Restore with Computer

Backup and restore your device with a computer.


INSTRUCTIONS & INFO
  1. TRANSFER MEDIA TO/FROM A PC: With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the bottom of the device. Insert the USB end of the MicroUSB cable into an open port on the computer.
    device 5222/9006125_01.jpg
  2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System Charging notification > Media sync (MTP) > desired option (JUST ONCE or ALWAYS).
    device 5222/9006125_02.jpg
  3. From your PC, click the File Explorer icon then click This PC.
    device 5222/9006125_03.jpg
  4. Open the newly connected device drive, then navigate to the desired folder.
    device 5222/9006125_04.jpg
  5. Drag and drop files to/from the device drive to transfer.
    device 5222/9006125_05.jpg
  6. TRANSFER MEDIA TO/FROM A MAC: You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
    device 5222/9006125_06.jpg
  7. With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device then insert the USB end of the MicroUSB cable into an open port on the computer.
    device 5222/9006125_07.jpg
  8. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System Charging notification > Media sync (MTP) > desired option (JUST ONCE or ALWAYS).
    device 5222/9006125_08.jpg
  9. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.
    device 5222/9006125_09.jpg
  10. Drag and drop the desired files to/from the device to transfer.
    device 5222/9006125_10.jpg
  11. LG BACKUP & RESTORE: From the home screen, swipe down from the Notification bar then select the Settings icon. Select the General tab > scroll to and select Backup > select Backup & restore then follow the prompts.
    device 5222/9006125_11.jpg
  12. LG MOBILE SWITCH: Use LG Mobile Switch to transfer data from an old device to a new device. From the Backup screen, select LG Mobile Switch then follow the prompts.
    Note: For more information, visit the LG Mobile Switch site.
    device 5222/9006125_12.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!