Insert SIM & Memory Card
Which device do you want help with?

Insert SIM & Memory Card

Get instructions about how to install a SIM or memory card for your device.

INSTRUCTIONS & INFO

Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 128GB.

In this tutorial, you will learn how to:

• Locate SIM tray
• Insert or remove SIM & microSD card

A No SIM card notification will be displayed in Extended quick settings under the Mobile data icon when there is no SIM card in the device.

Image 1




Locate SIM tray

The SIM & microSD tray is located on the top left side of the device. To insert a SIM or microSD card, insert a SIM tool or paperclip into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen swipe down from the Notification bar with two fingers > settings Settings icon > Storage > Eject icon.

Image 2

 



Insert or remove SIM & microSD card


Image 3

• Insert or remove the Nano-SIM card into the SIM tray with the gold contacts facing down and the notched edge on the lower right. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the microSD card in until it clicks into place.




Storage

Internal Memory: Up to 16GB
External Memory: Up to 128GB

Did you get the help you needed?