Available Memory
Which device do you want help with?

Available Memory

Check the available device storage.


INSTRUCTIONS & INFO
  1. VIEW AVAILABLE MEMORY: Swipe down from the Notification bar, then select the Settings icon.
    Note: This device is available with 16GB of internal memory and the option to add a MicroSD card up to 256GB. MicroSD cards are sold separately.
    device 5224/9006180_01.jpg
  2. Select Device maintenance.
    device 5224/9006180_02.jpg
  3. Select Storage
    device 5224/9006180_03.jpg
  4. Available internal memory will be shown.
    device 5224/9006180_04.jpg
  5. FREE UP MEMORY: Select CLEAN NOW or delete unwanted Documents, Images, Audio and Videos by selecting the desired field from the Storage screen > desired media > DELETE. Select DELETE to confirm.
    device 5224/9006180_05.jpg
  6. REMOVE UNUSED APPS: From the Storage screen, select Apps then select the circle next to the desired app > UNINSTALL > UNINSTALL
    device 5224/9006180_06.jpg
  7. CLEAR APP DATA: Swipe down from the Notification bar, then select the Settings icon > Apps > desired app > Storage > CLEAR DATA or CLEAR CACHE. Select DELETE to confirm.
    device 5224/9006180_07.jpg
  8. ADDITIONAL STORAGE: Purchase an SD card or download a cloud storage app from the Play Store.
    device 5224/9006180_08.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!