App troubleshooting

App troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. To clear your app cache, swipe down from the top of the screen, then tap the Settings icon.
    device 5077/9007014_01.jpg
  2. From the General tab, tap Apps.
    device 5077/9007014_02.jpg
  3. Tap Desired app, then tap Storage.
    device 5077/9007014_03.jpg
  4. Tap Clear cache.
    device 5077/9007014_04.jpg
  5. To stop an app via the Usage Manager tap AT&T folder > Usage Manager > APPS > tap Close all apps to stop all running apps, or scroll down and tap Stop next to a single desired app.
    device 5077/9007014_05.jpg
  6. To see if an app update is available, tap the Play Store icon.
    device 5077/9007014_06.jpg
  7. Tap the Menu icon.
    device 5077/9007014_07.jpg
  8. Tap My apps.
    device 5077/9007014_08.jpg
  9. Tap the Desired app you would like to update.
    device 5077/9007014_09.jpg
  10. Tap UPDATE.
    device 5077/9007014_10.jpg
  11. Tap CONTINUE.
    device 5077/9007014_11.jpg
  12. To remove an app, tap UNINSTALL.
    device 5077/9007014_12.jpg
  13. Tap OK.
    device 5077/9007014_13.jpg
  14. To reinstall, tap UPDATE.
    device 5077/9007014_14.jpg

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