App Troubleshooting
Which device do you want help with?

App Troubleshooting

Use application manager to improve your app and device performance.

INSTRUCTIONS & INFO
  1. To force stop an app, from the home screen tap Settings.
    device 5071/9007014_01.jpg
  2. Scroll to and tap Apps.
    device 5071/9007014_02.jpg
  3. Scroll to, then tap the Desired app.
    device 5071/9007014_03.jpg
  4. To force stop an app, tap Force stop.
    device 5071/9007014_04.jpg
  5. To clear cache data, tap Storage.
    device 5071/9007014_05.jpg
  6. Tap Clear cache.
    device 5071/9007014_06.jpg
  7. To uninstall an app, from the Play Store, tap the Menu icon.
    device 5071/9007014_07.jpg
  8. Tap My apps & games.
    device 5071/9007014_08.jpg
  9. Scroll to, then tap the desired app.
    device 5071/9007014_09.jpg
  10. Tap UNINSTALL.
    device 5071/9007014_10.jpg
  11. Tap OK.
    device 5071/9007014_11.jpg
  12. To reinstall the app, tap INSTALL.
    device 5071/9007014_12.jpg
  13. To update an app, from My apps, scroll to, then tap the Desired app marked with "UPDATE".
    device 5071/9007014_13.jpg
  14. Tap UPDATE.
    device 5071/9007014_14.jpg

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