Reset pattern lock

Reset pattern lock

Reset a forgotten pattern lock.


INSTRUCTIONS & INFO
  1. You have 10 tries to enter the correct pattern lock code before the device resets, which will delete all its data. After the first 5 attempts, you will be prompted to Try again in 30 seconds. Tap OK.
    device 5095/9006170_02.jpg
  2. Enter the word "blackberry". Then tap Done.
    device 5095/9006170_03.jpg
  3. You have 5 more tries to enter the code. After the next 3 unsuccessful attempts, tap OK to continue.
    device 5095/9006170_04.jpg
  4. After 9 more unsuccessful tries, you will be warned that after 1 more attempt the device will reset. Tap OK to continue.
    device 5095/9006170_07.jpg
  5. Enter the word "blackberry". Then tap Done to continue. This will be your last chance to enter the correct passcode. If you fail to enter the correct passcode at this point, the device will reset and all data will be deleted.
    device 5095/9006170_08.jpg
  6. If a Google account has been set up, you will be prompted to enter that Google account info during the device setup.
    device 5095/9006170_09.jpg

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!