Wireless Support/Device Support/
Photos, videos, and media/
Transfer Media to & from a Computer

Transfer Media to & from a Computer

Transfer files to or from your device and a computer.


INSTRUCTIONS & INFO
  1. To transfer media to and from a PC, with the device powered on, insert the microUSB end of the microUSB cable into the port on the bottom of the device.
    device 5131/9006164_01.jpg
  2. Insert the USB end of the microUSB cable into an open port on the computer.
    device 5131/9006164_02.jpg
  3. Make sure the device is connected as a Media device (MTP) from the drop down menu.
    Note: To access, swipe down from the Notification bar and select the USB options notification below quick settings.
    device 5131/9006164_03.jpg
  4. Click the Windows start icon.
    device 5131/9006164_04.jpg
  5. Click Computer.
    device 5131/9006164_05.jpg
  6. Open the newly connected Device drive.
    device 5131/9006164_06.jpg
  7. Open the Desired storage location.
    device 5131/9006164_07.jpg
  8. Navigate to the Desired folder.
    device 5131/9006164_08.jpg
  9. Drag and drop files to/from the Device drive to transfer.
    device 5131/9006164_09.jpg
  10. To transfer media to and from a Mac computer, you need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.
    device 5131/9006164_10.jpg
  11. With the device powered on, insert the MicroUSB end of the MicroUSB cable into the port on the device.
    device 5131/9006164_11.jpg
  12. Insert the USB end of the MicroUSB cable into an open port on the computer.
    device 5131/9006164_12.jpg
  13. Make sure the device is connected as a Media device (MTP) from the drop down menu.
    Note: To access, swipe down from the top of the screen and select the USB options notification below quick settings.
    device 5131/9006164_13.jpg
  14. Once the phone is connected to the computer, the Android File Transfer app will open automatically.
    device 5131/9006164_14.jpg
  15. Drag and drop the Desired files to/from the device to transfer.
    device 5131/9006164_15.jpg

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!