Wi-Fi
Which device do you want help with?

Wi-Fi

How to connect to a Wi-Fi network.


INSTRUCTIONS & INFO
  1. TURN WI-FI ON OR OFF: From the home screen select the Settings icon.
    device 5137/9006141_01.jpg
  2. Select Wi-Fi, then select the Wi-Fi switch to turn Wi-Fi on or off. 
    Note: To optimize battery life, turn Wi-Fi off when not in use.
    device 5137/9006141_02.jpg
  3. CONNECT TO A WI-FI NETWORK: To connect to a Wi-Fi network, under WI-FI NETWORKS select the desired network name.
    Note: To connect to a hidden or unbroadcasted Wi-Fi network, select the Menu icon, then select Add Wi-Fi. You will need to enter the network SSIDsecurity type, and a password (if necessary) to continue.
    device 5137/9006141_03.jpg
  4. If required, enter the Network password, then select CONNECT.
    Note: Secure networks will display with a Lock icon.
    device 5137/9006141_04.jpg
  5. When connected to a Wi-Fi network, the Wi-Fi connected icon will be displayed in the Notification bar.
    Note: Data transmitted over a Wi-Fi network does not count toward your AT&T data plan, and will not be billed. To manage whether your device automatically switches from a poor or unstable Wi-Fi network to the AT&T network to maintain a consistent data connection, select the Menu icon > Advanced Wi-Fi > Switch to mobile data. When using the AT&T network, data rates apply.
    device 5137/9006141_05.jpg
  6. REMOVE SAVED WI-FI NETWORK: select and hold the desired network name. Select FORGET.
    device 5137/9006141_06.jpg
  7. QUICKLY TURN WI-FI ON OR OFF: swipe down from the Notification bar and select the Wi-Fi icon
    device 5137/9006141_07.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!