App Troubleshooting

App Troubleshooting

Use application manager to improve your app and device performance.


INSTRUCTIONS & INFO
  1. CLEAR APP CACHE: To clear your app cache, select the Settings icon.
    device 5137/9007014_01.jpg
  2. Select Apps, then select the desired app.
    device 5137/9007014_02.jpg
  3. Select Storage.
    device 5137/9007014_03.jpg
  4. Select Clear cache.
    device 5137/9007014_04.jpg
  5. UPDATE APPS: To see if an app update is available, in the Play Store, select the Menu icon.
    device 5137/9007014_05.jpg
  6. Select My apps & games.
    device 5137/9007014_06.jpg
  7. Select the desired app you would like to update, then select UPDATE.
    device 5137/9007014_07.jpg
  8. UNINSTALL AN APP: To remove an app, select UNINSTALL. Select OK to confirm.
    device 5137/9007014_08.jpg
  9. REINSTALL AN APP: To reinstall a previously uninstalled app, from the desired app in the Play Store, select INSTALL and follow the onscreen prompts.
    device 5137/9007014_10.jpg

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!