Slow Download or Upload Speed

Slow Download or Upload Speed

Try these troubleshooting methods if you are experiencing sluggish internet speeds.


INSTRUCTIONS & INFO
  1. Check your internet connection speed at http://att.com/speedtest.
    device 5174/9006706_01.jpg
  2. Move your AT&T Wireless Internet to an area with a stronger cellular signal, typically near a window or outside wall.
    Note: Three to four green/blue bars indicate a strong signal and is recommended for optimal performance. Less than three bars indicates a moderate signal and may be sufficient.
    device 5174/9006706_02.jpg
  3. Ensure that other connected devices are not transferring a large amount of data.
    Note: View connected devices by checking the Connected Devices section of the AT&T Wireless Internet Manager. A phone call in progress may slow down data transfer speed.
    device 5174/9006706_03.jpg

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