Reset Device

Reset Device

Perform a soft reset or a factory data reset of the device.


Video

WATCH AND LEARN


INSTRUCTIONS & INFO
  1. POWER CYCLE: There are multiple ways to reset your device if you are experiencing issues. The first step is to power cycle your device. Press and hold the End Call/Power button, then press the Select button to select OK. To turn the device back on, press and hold the End Call/Power button until the screen lights up.
    Note: If you are unable to turn your device off, remove and re-insert the battery. Please see the Phone Assembly tutorial for additional information.
    device 5207/9006185_01.jpg
  2. PERFORM A SOFT RESET: Press and hold the End Call/Power button for 10 seconds. The device will take a moment to restart.
    device 5207/9006185_02.jpg
  3. PERFORM A FACTORY DATA RESET: From the home screen, press the App tray button.
    device 5207/9006185_03.jpg
  4. Press the down directional button to highlight Settings, then press the Select button.
    device 5207/9006185_04.jpg
  5. Press the down directional button to navigate to Factory reset, then press the Select button.
    device 5207/9006185_05.jpg
  6. Press the down directional button to highlight RESET PHONE, then press the Select button.
    device 5207/9006185_06.jpg
  7. Press the Select button to select ERASE EVERYTHING.
    device 5207/9006185_07.jpg

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