App Troubleshooting

App Troubleshooting

Learn how to clear an app's cache and how to force stop an app.

INSTRUCTIONS & INFO
  1. CLEAR APP CACHE: From the home screen, press the App tray button.
    device 5207/9007014_01.jpg
  2. Press the down directional button to highlight Settings, then press the Select button.
    device 5207/9007014_02.jpg
  3. Press the down directional button to highlight Apps, then press the Select button.
    device 5207/9007014_03.jpg
  4. Press the down directional button to highlight the desired app, then press the Select button.
    device 5207/9007014_04.jpg
  5. Press the down directional button to highlight Storage, then press the Select button.
    device 5207/9007014_05.jpg
  6. Press the down directional button to highlight CLEAR CACHE, then select the Select button.
    device 5207/9007014_06.jpg
  7. FORCE STOP AN APP: From the App info screen, press the Select button to select FORCE STOP.
    device 5207/9007014_07.jpg
  8. Press the right directional button to highlight OK, then press the Select button.
    device 5207/9007014_08.jpg

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