Manage AT&T PREPAID Account
Which device do you want help with?

Manage AT&T PREPAID Account

Change your AT&T PREPAID plan, check your balance, add money to your account and more.

  1. To manage your AT&T PREPAID account from your device or computer browser, go to
    device 5173/9006933_01.jpg
  2. Enter your AT&T PREPAID wireless number and 4-digit password, then select Login.
    Note: The user name is your 10-digit wireless number, and the initial password is set to the Last digits of your wireless number.
    device 5173/9006933_02.jpg
  3. Your Current Balance will be displayed. Select Refill Account to add more money.
    device 5173/9006933_03.jpg
  4. Scroll down to Setup Auto Refill, add Packages, switch Rate Plans, view Account History, and more.
    Note: Select the Menu icon for additional options.
    device 5173/9006933_04.jpg
  5. To manage your account over the phone, from the AT&T PREPAID phone enter 611 then select the Call icon. If calling from a landline phone, dial 1-800-901-9878.
    Note: You can also manage your account via text message using AT&T PREPAID star codes.
    device 5173/9006933_05.jpg

Did you get the help you needed?