Access files downloaded from a web browser, email, and messages.
1. Navigate to the device's file management app . This app may be known as Downloads, File Manager, Files, or My Files.
Note: The device's file management app will generally feature an icon that looks like a folder.
2. From the device's file management app, navigate to the Downloads folder. Downloaded files will be displayed.
Great! We're so glad we could help.
We're sorry that didn't solve your issue.