Learn what features are available while on an active call.
WATCH AND LEARN
INSTRUCTIONS & INFO
While on an active call, the Phone icon will display in the Notification bar.
While on an active call, the following options will be available:
MUTE/UNMUTE: Select the Mute icon.
SHOW/HIDE KEYPAD: Select the Keypad icon.
ENABLE/DISABLE SPEAKERPHONE: Select the Speaker icon.
ADD CALL: Select the Add call icon and follow the prompts.
HOLD/RESUME CALL: Select the Menu icon, then select Holdcall.
END CALL: Select the End call icon.
Advanced Call Features
USE SPEED DIAL: From the keypad, select and hold the desired speed dial number.
USE YOUR PHONE WHILE ON AN ACTIVE CALL: Select the Home key to access the home screen. To return to an active call, swipe down from the Notification bar then select the Active call.
IN-CALL OPTIONS: To create a conference call, select the Add call icon. To end a call, select the End call icon.
Note: When creating a Conference call, after connecting with a second caller you will need to select Merge to combine the separate phone calls. The end call icon is the same icon in a single call or conference call.
DECLINE A CALL WITH A TEXT MESSAGE: When receiving a call, swipe up from the bottom of the screen to decline the call and send a text message. Select the desired text message to send, or select Compose new message to write your own.
Note: To create or edit text message replies, from the home screen select the Phone app > Menu icon > Settings > Quick decline messages > desired message to edit.