Back up & Restore with Computer

Back up & Restore with Computer

Back up and restore your device with a computer.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

• Transfer media to or from a PC
• Transfer media to or from a Mac
 

Transfer media to or from a PC

1. With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the bottom of the device. Insert the USB end of the Micro-USB cable into an open port on the computer.

Image 1

2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > File Transfer or PTP.

Image 2

3. Click the File Explorer icon, then click This PC.

Image 3

4. Click the device name, then navigate to the desired folder.

Image 4

5. Drag and drop files to/from the device drive to transfer.

Image 5



Transfer media to or from a Mac

1. You need the Android File Transfer app to facilitate communication between your device and a Mac computer. Download and install the Android File Transfer app.

Image 6

2. With the device powered on, insert the Micro-USB end of the Micro-USB cable into the port on the device. Then insert the USB end of the Micro-USB cable into an open port on the computer.

Image 7

3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > File Transfer or PTP.

Image 8

4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Drag and drop the desired files to/from the device to transfer.

Image 9

Did you get the help you needed?

Great! We're so glad we could help.

0/500

We're sorry that didn't solve your issue.

0/500

Thanks for your feedback!