AT&T Store Reno South Towne Crossing

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday10:00 AM - 6:00 PM
75 Damonte Ranch Pkwy
Reno, NV 89521
US
In the Walmart shopping center by Carl's Jr.
(775) 853-8163(775) 853-8163
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
HBO Max - Discover a new streaming experience
We're adding HBO Max to select plans and packages. Now get even more entertainment with wireless, TV, or internet.
Back to School
Home or away, go back to school with the best deals. Check out the AT&T's back to school shopping guide for ideas & deals on the latest phones, tablets & accessories.
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.
INTRODUCING AT&T TV
AT&T TV combines Live TV, a huge On Demand library, Cloud DVR storage, Voice Control, plus access to 5000+ TV & music apps all in one device!

Special offers and new phones for Reno

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Galaxy S10e

    SMARTPHONE

    Learn how to get the Galaxy S10e for $5/mo + $150 reward card. Online only.
    Req's new line, eligible installment & unlimited plan.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Reno

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Reno?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Reno Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected & entertained is our thing! From the hottest phones to amazing TV services that you can walk out watching, we’ve got you covered! While you’re in the store, make sure to check out our DIRECTV and AT&T TV NOW packages. They deliver the shows and movies people love talking about. Oh, and did I mention we have amazing Internet packages to go with it, you'll want to check that out too! So, now that you know us a little better, stop by our South Towne Crossing store, located at 75 Damonte Ranch Pkwy! We’d love to get to know you!
Where to Park
Parking is conveniently located directly in front of the store. Handicapped parking is also available on the right side (North) of the building.
manager photo
Meet our manager
Chris Grossman is the store manager of South Towne Crossing AT&T. He was born in Reno and raised in the area. Chris loves living local as he has a passion for the outdoors. Chris has been in the retail business for almost 13 years and is focused delivering a world class customer experience to every customer that he and his team help. Please come down and let Chris and team take care of your wireless and entertainment needs.
manager photo
Meet our manager
Chris Grossman is the store manager of South Towne Crossing AT&T. He was born in Reno and raised in the area. Chris loves living local as he has a passion for the outdoors. Chris has been in the retail business for almost 13 years and is focused delivering a world class customer experience to every customer that he and his team help. Please come down and let Chris and team take care of your wireless and entertainment needs.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 5 out of 5full starfull starfull starfull starfull star
    I wanted to say we had a nice young salesman name Tino that helped us with our phones today. We were thankful for his assistance at the Damonte Ranch store.
    Response from AT&T
    Hello Jeff L Our number one goal is to provide you with an exceptional customer experience. Thank you for the feedback for Tino and our location. Thank you for reaching out and we hope to have the opportunity to connect with you again soon.
  • 5 out of 5full starfull starfull starfull starfull star
    Angela was fantastic and extremely considerat and helpful.
    Response from AT&T
    Hi! Serving our customers with the best service possible is something we strive for every day. We hope to connect with you soon.
  • 1 out of 5full starempty starempty starempty starempty star
    Went in today 3/30/19, it was dead. We were assigned a person to help us. I didnt catch his name but he was soooo rude!!!!!!!!! He had no personality which is fine if are knowledgable but he clealy didnt want to be there or to help people. Every question you asked him was given a short curt answer. We wanted to buy phone and were asking comparison questions and he told us they were the same and to go on the website to make our comparisons or to go to the store directly. Gee I am sorry we wanted to buy a phone from you! Then he asked if we even had a ATT account, of course I do or I would have gone to my carrier not here! If I am paying $$$ For a phone you should be able to answer my questions about the difference in the models and contract options or dont cell phones! Then he walked away saying let me know if you need any help and then went to talk to the others employees! So rude! It wasnt busy and isnt that your job to help people? I left and was so annoyed. This used to be a good and helpful store. This guy needs to get a new job or not work with people. I really needed a phone today so I went to the store on Kietzke and from the minute I walked in it was night and day different! Everyone was so nice and helpful. Brandon helped us and he answered the same questions we asked the other disgruntled employee, not once being told to go to apple! I bought a couple of phones and accessories from them and I will never ever go to this store again. I will tell everyone about my bad experience and I am butting in a formal complaint with ATT. Its unacceptable to be treated this way!
  • 2 out of 5full starfull starempty starempty starempty star
    AT&T stores usually are pretty bad for service. This one is like any other AT&T store. And certainly not what you might get from best-in-class A stores. The agent, by his own admission, was not trained to activate my eSIM card. Had to ask others a few times...and even then neither he nor I were entirely sure if the activation was done correctly.
  • 3 out of 5full starfull starfull starempty starempty star
    Staff exceptional- very knowledgeable spent good time with each customer. NOT enough staff! Longgg wait!

More locations in the Reno area

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