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AT&T Store Alcoa Alcoa

Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
234 Hamilton Crossing Dr
Alcoa, TN 37701
US
We are located in Hamilton Crossing Plaza off Highway 129 next to Buffalo Wild Wings and across from Dick's Sporting Goods.
(865) 982-2820(865) 982-2820
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4.3 out of 5.0full starfull starfull starfull starhalf star
(32 Reviews)
Fall into savings at AT&T!
Come check out the latest smartphones and the best in entertainment from the leader in sports.
LG G8X ThinQ
Learn how to pre-order the new LG G8X ThinQ from AT&T starting October 25.
Google Pixel 4 & 4XL
Pre-order the new Google Pixel 4 & 4XL from AT&T now. Also learn how to get up to $1,000 off ($700 credit & $300 reward card) with port in and eligible trade-in. See offer details.
AT&T has the fastest wireless network in Knoxville
New nationwide results from Speedtest® by Ookla are confirming what our wireless customers already are enjoying.
Calling all witches and wizards
Switch to AT&T to get an exclusive offer for Harry Potter: Wizards Unite players.
First Responder and Military Appreciation. HONORING THOSE WHO SERVE.
To show our thanks, we’re offering 25% off each line with an AT&T Unlimited &More℠ wireless plan.
Get More TV Freedom
Stream TV live and on demand – anytime, anywhere, all on your favorite devices. No annual contract. No satellite needed.
Fast. Free. Convenient.
Order online and pick up in store the same day. Subject to availability. Order must be placed by 4pm local time. Restrictions apply.

Featured Products

  • Google Pixel 4XL

    Pre-order available now. Learn how to switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Google Pixel 4XL with trade-in of eligible smartphone & qualifying installment and data plans.
  • iPhone 11 Pro

    Switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new iPhone 11 Pro with trade-in of eligible smartphone & qualifying installment and data plans.
  • Galaxy Note10+

    Switch to AT&T & get up to $1,000 off ($700 bill credit & $300 reward card) a new Galaxy Note10+ with trade-in of eligible smartphone & qualifying installment and data plans.

Shop and delivery your way

  • Shopping cart

    Buy online pick up in store

    • Place your order online and pick it up at an AT&T Retail location close to you in as little as 2 hours.
    • Provides the flexibility to shop anywhere/anytime and pick up at your convenience.
    • Allows the opportunity to touch and feel the device without waiting for shipment to arrive
    • Get product advice and support from an AT&T expert while you’re in-store.
  • Shopping bags

    Start online finish in store

    • Kickstart your store experience in advance to save time
    • Browse and add desired products and service to your shopping cart online
    • Pickup your shopping cart in store and modify as needed
    • Reduce time spent in store by continuing your shopping journey started online

About the Alcoa Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to TV services that you can walk out watching, we’ve got you covered. Whether you’re at home or on the go, our experts can help build the best solution for your lifestyle. We are conveniently located in Hamilton Crossing shopping center, and we love assisting our community with all their wireless and entertainment needs. Our location also has business experts on hand to help support the wireless needs of our local businesses. Come by and see us today. We have all you need and more!
manager photo
Meet our manager
Jamie is a lifelong resident of East Tennessee. When Jamie isn’t in the store helping his team match you with the best wireless and entertainment solutions, he enjoys attending and supporting events in the community as well as watching Tennessee football and basketball.
manager photo
Meet our manager
Jamie is a lifelong resident of East Tennessee. When Jamie isn’t in the store helping his team match you with the best wireless and entertainment solutions, he enjoys attending and supporting events in the community as well as watching Tennessee football and basketball.

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

4.3 out of 5.0full starfull starfull starfull starhalf star
(32 Reviews)
  • 1 out of 5full starempty starempty starempty starempty star
    Went into your store today for a replacement screen protector. I had purchased one at your store on May 21,2019 at your store. Went in today about replacing it because it had already cracked. Was told that I had to go on line. Walked away several times to greet other customers coming into store. I had to ask for website. After leaving again comes back and writes it on her card. Said after I contact them they will send one will take several days and then I have to send back broken one or they will recharge me full price. Plus I pay for shipping . I got on website and said there was a place close to me that honors that. Cell phone repair In Alcoa which was 2 miles from me. They were awesome. Changed it and took care of sending it back! Awesome store! You need to tell your consultants that there is a local store that will honor the warranty!!
  • 5 out of 5full starfull starfull starfull starfull star
    I felt this review was absolutely necessary and hopefully the sales consultant gets the proper recognition he deserves! My mother came into your store May12, 2019 at noon and was helped by Aidan . Sure,good customer service is priority but Aidan went above and beyond what is expected. My mother is a stroke victim, so her communication is very limited and to explain what she needed help with her phone could be a challenging task for anyone. Aidan was very attentive, caring and professional all in one package! He helped my mother set her phone up where her emergency contacts are within one tap of a button, deleted unneccessary items, and simply showed her "how to" on many items on her phone. Thank you AT&T for taking care of your customers!
  • 5 out of 5full starfull starfull starfull starfull star
    The salesman was incredibly helpful, and he was honest and helped me work my bill around to be the best price for what I wanted. My service is incredible and my phones are awesome. I would highly recommend AT&T to anyone!
  • 5 out of 5full starfull starfull starfull starfull star
    I went into the store because I had a defective SIM card in my iPad and I had questions about my plan. I was able to get a new SIM card and upgraded my plan.
  • 3 out of 5full starfull starfull starempty starempty star
    Service was as expected, but representative had very little personable skills.

More locations in the Alcoa area

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