AT&T Store Alcoa Alcoa

In-store shopping
Curbside pickup
In-store pickup
Map of 234 Hamilton Crossing Dr in Alcoa
Get directions to AT&T Store at 234 Hamilton Crossing Dr Alcoa, TN
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Day of the WeekHours
Monday10:00 AM - 8:00 PM
Tuesday10:00 AM - 8:00 PM
Wednesday10:00 AM - 8:00 PM
Thursday10:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
In-store shopping
Schedule an appointment

You can schedule an appointment at this store and visit on your schedule.

234 Hamilton Crossing Dr
Alcoa, TN 37701
US
We are located in Hamilton Crossing Plaza off Highway 129 next to Buffalo Wild Wings and across from Dick's Sporting Goods.

Our top priority is safety

  • Face masks required* and provided

  • Employee health screening

  • Curbside service and touchless transactions

  • 6 feet social distancing environment

  • Continuous cleaning and hand sanitizing

*Customers who are fully vaccinated do not have to wear a face mask in our stores unless otherwise required by federal, state, or local laws, rules, or regulations.
Check out COVID-19: Our Response webpage for the latest information.

Special offers and new phones for Alcoa

  • New iPhone
    Apple iPhone 13

    Phone

    Learn how new and existing customers get iPhone 13 for $0 with eligible trade-in. See offer details.
  • NEW PHONE
    Google Pixel 6

    Phone

    Learn how to get the new Google Pixel 6 for for $15/mo. No trade-in required.​ See offer details.
    15.00
    /mo.
  • New iPhone
    Apple iPhone 13 Pro

    Phone

    Learn how new and existing customers get iPhone 13 Pro for up to $800 off with eligible trade-in. See offer details.
  • Smartphone
    Samsung Galaxy Z Flip3 5G

    Smartphone

    Open your possibilities. Learn how new and existing customers get the Galaxy Z Flip3 5G for up to $1000 off with eligible trade-in.​
  • AT&T Apple Watch BOGO

    Smartwatch

    Learn how you can buy one Apple Watch, and get $200 off a second Apple Watch!
  • AT&T PREPAID
    Prepaid phone plans in Bear

    Prepaid Phone Plans

    Just open a new line on our $65/mo. plan and sign up for AutoPay & you’ll save $15 each month. Time for a prepaid phone plan in Bear?
    0.50
    /mo.
    AT&T may temporarily slow data speeds if the network is busy. First month service charge and taxes are due at sale. One-time activation fee of $15 if activating in a store. Other restrictions may apply. See details

About the Alcoa Store

Our Services

  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions

Our Location

At the Alcoa AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
  • iPhone 13, iPhone 13 Pro Max & iPhone Mini
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
At the Alcoa AT&T store, keeping you connected and entertained is our thing! From the hottest phones to TV services that you can walk out watching, we’ve got you covered. We look forward to assisting you, our neighbors, with all your wireless and entertainment needs. Drop by and see us today!
Store Events
iPhone 13 now available - Fri, September 24
We have dedicated parking available right outside our doors.
manager photo
Meet our manager
Juan leads the team of friendly experts at the Alcoa AT&T store is proud to serve the local community providing the best in wireless and entertainment solutions. Juan is passionate about delivering an extraordinary customer experience and making sure that our customers know how much they are valued and appreciated.

What our customers are saying

  • full starfull starfull starfull starfull star5
    Jada helped us through a lot of bill misunderstandings and get new phones. She also helped us get auto-pay set up to save money. She improved our view of ATT and should be promoted to CEO.
  • full starempty starempty starempty starempty star1
    Walked in with the letter about upgrading and shutting my phone down 3G end of life lettering saying go into an AT&T store for any questions - the kid and I am so sorry I did not get his name told me they know nothing about it, "people have come in they know nothing"- refused to look up my account and try to assist in anyway just kept saying WE know nothing- maybe he should have been trained, asked a manager or got a job at burger king?
  • full starfull starfull starempty starempty star3
    Why is it "more than difficult" to read "all" of the reviews.
  • full starfull starfull starfull starfull star5
    Our experience at the AT&T store in Alcoa with the sales representative David Heine was beyond Superior! My husband and I had the BEST SERVICE from any other AT&T store and location that we ever had visited. David was our Hero because every other AT&T representative told us that we needed could NOT be done and send us on our way. David Heine went Way and Beyond and took care of issues quickly and efficiently. He explained everything in details and set us up with service, phones, and internet. We are so happy with his professionalism, knowledge and expertise that we will refer all our friends and families to see David. He is an asset employee to your company! Thank you so much for all your hard work and assistance, David!
    Response from AT&T
    Thank you for the great rating! We sincerely appreciate your business! Thank you again
  • full starfull starfull starfull starfull star5
    Very nice and friendly service Andrea was easy to work with and extremely knowledgeable. She made everything easy to understand. Thanks Andrea!
    Response from AT&T
    Thank you for the great rating! We sincerely appreciate your business!

Cellphones, plans & accessories

AT&T PREPAID

Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.

POPULAR SMARTPHONES

When you are ready for a new iPhone 13 or any new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more.

ACCESSORIES

AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers and chargers to keep you powered up. We have adult and kids headphones and headsets as well as the new Apple AirPods Pro to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

Frequently asked questions

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Fast. Easy. All Online.

  • Get your order as soon as today

    Choose curbside pickup or AT&T Right To You at checkout for faster delivery, or select standard shipping.

    Standard shipping may encounter delays due to COVID-19 restrictions. Same day delivery subject to availability. Select areas only. See att.com/righttoyou for details.

  • Check your eligibility

    See if you're eligible for $0 down financing - without hurting your credit score.

    Req's 0% APR 30-mo. agmt. Well-qualified customers.

    Start shopping
  • Do it all, right from your phone

    Use the myAT&T app to shop the latest devices, track your orders, pay your bills, view usage, and more.

    Download now

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