AT&T Store Columbia Columbia

Day of the WeekHours
Monday9:00 AM - 8:00 PM
Tuesday9:00 AM - 8:00 PM
Wednesday9:00 AM - 8:00 PM
Thursday9:00 AM - 8:00 PM
Friday9:00 AM - 8:00 PM
Saturday9:00 AM - 8:00 PM
Sunday11:00 AM - 6:00 PM
618 S James Campbell Blvd
Columbia, TN 38401
US
We are located on S. James Campbell Blvd, next to Express Oil Change.
(931) 388-2414(931) 388-2414
To continue helping keep our customers, employees, and communities safe, we’ve made a number of changes in our retail stores as a result of the coronavirus pandemic.

🠢    Masks are required to be worn by employees, customers and visitors in our stores and will be provided to customers who need them.

🠢    We’re now offering curbside service, touchless transactions, and in some markets, door-step service with a no-contact virtual set-up.

🠢    We’re also limiting the number of people in our stores to ensure social distancing and asking customers to first go online to handle some services like bill payments and device upgrades.

🠢    Hand sanitizer is available to our employees and customers, and surfaces are cleaned and sanitized at regular intervals throughout the workday.

Everyone in Columbia has a reason to give. What’s yours?
Your generous donation of $1, $3, $5 or $10 will help the American Heart Association create a world free of heart disease and stroke – making a healthier, longer life possible for everyone. Stop by our Columbia location today to learn more!
AT&T & American Heart Association in Columbia
Device Protection Open Enrollment
Now you have another chance to protect your device even if you’ve had it more than 30 days. Sign up for AT&T Protect Advantage during Open Enrollment. Ends August 31.
Device Protection Open Enrollment
Samsung Galaxy Note20 5G
Everyone gets our best deal. Not just new customers. Learn how to get the new powerful Samsung Galaxy Note20 5G FREE with trade-in.
AT&T Samsung Galaxy Note20
America’s best deserve our best
Now Teachers, Nurses and Physicians get our best pricing on unlimited wireless. Learn how to get AT&T Unlimited for less than $27/mo. when you get four lines.
Special offer for AARP members
Learn how to switch & get a $100 credit per line when you buy a smartphone on an installment plan.

Special offers and new phones for Columbia

  • Save 10% on AirPods
    Apple AirPod discounts

    Wireless Earbuds

    More magical than ever. AirPods combine an Iconic design with breakthrough technology and high-fidelity sound. Limited time offer.
    Ends 8/27/2020. Restrictions apply.
  • AT&T iPhone SE

    SMARTPHONE

    Learn how to get the new iPhone SE (2020) for $5/mo. Req's new line, qualifying installment with elig. unlimited plan.
  • AT&T Samsung Galaxy Note20 Ultra 5G

    SMARTPHONE

    Learn how to get the new powerful Samsung Galaxy Note20 Ultra 5G for $300 with trade-in. Req's elig. Unlimited plan, installment agmt and trade-in of elig. phone.
  • LG V60 ThinQ 5G

    SMARTPHONE

    Learn how to get the LG V60 ThinQ 5G for $10/mo. When you buy on a qualifying installment plan with elig. unlimited plan (min. $75/mo. before discounts). Req's new line.
  • AT&T PREPAID
    Prepaid phone plans in Columbia

    Prepaid Phone Plans

    Learn how to get Unlimited Plus for $50/mo. when you open a new line on our $75/mo. plan and sign up for AutoPay. You’ll enjoy unlimited high-speed data while saving $25 each month. Time for a prepaid phone plan in Columbia?
    50.00/mo.Plus taxes and fees with AutoPay
    After 22GB, AT&T may temporarily slow data speeds if the network is busy. Offer ends 10/29/20 in stores & 10/19/20 online. Excludes upgrades. First mo. svc. charge & taxes due at sale. In-store activ. fee is $15. Other restr’s may apply.
  • AT&T Prepaid + iPhone
    AT&T PREPAID iPhone SE (2020)

    SMARTPHONE

    Get the iPhone SE 64GB for $349.99 + $50 toward account. Limited time. Online only. First mo. svc. charge & applicable sales tax due at sale. Excludes upgrades. New customers will receive a $50 account credit after purchase and account activation. Other fees, charges & restr's apply.

About the Columbia Store

Our Services
  • Cell Phones
  • Wireless Plans and Setup
  • Phone Activations
  • Trade-In
  • Device Upgrade
  • Device Protection
  • Tablets
  • Wearables
  • TV & Entertainment
  • Internet
  • Bill Pay and Setup
  • Small Business Solutions
Our Location
Keeping you connected and entertained is our goal! From the newest wireless devices to all of your entertainment in one place with AT&T TV (That you can walk out watching!), we've got you covered. Whether you're at home or on the go, our experts can build the best solution for your lifestyle. Plus, check out our unbeatable selection of wireless accessories and AT&T Internet plans! Our location also has business experts on hand to help support the wireless needs of your small businesses. Come by and see us today!
manager photo
Meet our manager
You will always see a familiar face when you visit the Columbia, TN store! Cindy has been here for several years and with AT&T for over 16 years. An avid coach and mentor, she loves her job and employees she serves. Cindy and her team are here to match you with the perfect wireless, Internet, and entertainment solutions for your family! Also, Business Experts are readily available to help with your small business needs too. We'd love for you to stop by and say hi!
manager photo
Meet our manager
You will always see a familiar face when you visit the Columbia, TN store! Cindy has been here for several years and with AT&T for over 16 years. An avid coach and mentor, she loves her job and employees she serves. Cindy and her team are here to match you with the perfect wireless, Internet, and entertainment solutions for your family! Also, Business Experts are readily available to help with your small business needs too. We'd love for you to stop by and say hi!

Cellphones, plans & accessories

  • AT&T PREPAID

    Experience the freedom of AT&T PREPAID with plans that allow you to pay for usage in advance without tying you up in a long-term contract. Get unlimited talk & text in the U.S. and the data you need with no annual contract, no credit check, free shipping, and no activation fee for online orders. Shop AT&T prepaid phones for the premium brands you love or bring your own (BYOD) compatible device.
  • POPULAR SMARTPHONES

    When you are ready for a new phone, AT&T makes it easy. You’ll find everything from the latest feature-rich smartphones to devices for mostly texting and calling. Choose from the most popular brands like Apple, Samsung, LG, and more. Order online and get free shipping, pick up at your nearest store, or get free same-day delivery in select ZIP codes.
  • ACCESSORIES

    AT&T has the accessories you need to style & protect your devices. Rugged phone cases & sleek phone covers, chargers & batteries to keep you powered up, and speakers, headphones & headsets to keep you connected to your favorite audio, and more. Get free shipping, free returns, and in-store pickup – just order online by 4pm and it’ll be ready within two hours.

What our customers are saying

  • 1 out of 5full starempty starempty starempty starempty star
    I understand needing an appointment in these times. I set up an appointment(days prior) on my wife's birthday as a surprise present for her to see and pick out a phone. On her birthday. It said we could come in with an appointment, to limit people in the store(completely understandable). Today I get a text that they cancelled my appointment at 3:49. Our appt was 5:30.
    I was told they are not seeing people in the store.

    Less than 2 hours before what was planned to be my wife's birthday present.
    Response from AT&T
    Hi M.R.B., Our number one goal is to provide you with an exceptional customer experience. We hope to serve you better in the future.
  • 5 out of 5full starfull starfull starfull starfull star
    We to Columbia Tn store to get help with a messed up phone. Was greeted by Brendan. He went out of his way above and beyond to teach us about our phones and how to use them. He made us feel as if we were the only customers in the store at that moment and did not rush us nor make us feel like we needed to hurry and go.
    Response from AT&T
    Hello Bobbie B, We work hard to staff our stores with knowledgeable and friendly associates. Thank you for reaching out and we hope to have the opportunity to connect with you again soon!
  • 1 out of 5full starempty starempty starempty starempty star
    Poor. The employee's know nothing! I bought a Samgung 9 from the store in December 2018 for my son. Bought it cash. Used Striaghtalk for service. In August 2019 it had no service due to my son was grounded. December 2019 i tried to get serivxe, it wouldn't work. Christmas Eve i called amd a lady tries to get.me cable serovxe. My whole point of calling was to get the phone foxwd. Striaghtalk saod ATT had the phone locked.the lady was slow and had me on the phone for 1.5hours! Then got me to send a email to unlock my phone. It said it would take 2 business days. NO RESPONSE BACK. I CALLED JAN 6TH 2020 AND I WAS ON THE PHONE 2 HOURS! THE ATT EMPLOYEES WERE JUST READING A SCRIPTED AND NOT KNOWING WHAT TO DO. FINALLY A MAN SAID IT WAS LOCKED BECASUE THE NUMBER I WANTED WAA BEING USWD WOTH SOMOEN ELSE BUT HE STILL COUKDNT FET NY PHONE UNLOCKED. THE PHONE SHOULD OF NEVER BEEN LOCKED. IT WAS BOUGHT WITH CASH. IT WAS NOT A PRE PAID PHONE! I HAVE TRIED TO EMAIL. IT KEEPS SAYING IT WAS FILED 12-24-19 AND GIVE THEM 2 BUSINESS DAYS. I STILL HAVE NOT GOTTEN AN ANSWER AND TOLD THE EMPLOYEES I WOULD NEVER IN MY LIFE USE ANY ATT SERVICE SONCE NO ONE HAD SENSE TO HELP ME GET MY PHONE STRAIGHTEN OUT. THEY SENT ME TO A PREPAID COMPANY. THAT COMPANY SAID ATT NEEDS TO FIX PHONE. I KEPT GOING IN CIRCLES. On Christmas eve the lady on the phone said the number was still avaiable but on January 6th 2020 a different person which was an man said the number had been activated with another person for at lease 60 days.
  • 5 out of 5full starfull starfull starfull starfull star
    Well to start it is a very nice store as soon as you walk in it's nice and open and I was greeted in the nicest manner! The sales representative was just the best of help and very patient and was very personable! Which made my experience there very comfortable and pleasing! Her name was Kimberly! She assisted me to the fullest of her ability and got me exactly what I wanted for the best plan that suited me and I am just so happy with my purchase and the level of customer service she provided I recommend anyone stop by in there and talk to her!!! She has to be hands down the best employee there she was just so helpful I can't thank her and at&t enough! It's off the hook in there like a cell phone!!! A plus plus service!!!
  • 1 out of 5full starempty starempty starempty starempty star
    A little background, been an ATT /FirstNet customer for 10 plus years. The Columbia store is without a doubt the worst business for customer service I have ever dealt with. Their flippant “screw you, we don’t need your business” attitude is atrocious. This problem is systemic at this location as I have had similar problems with three of the staff there in two visits. Verizon it is. .

More locations in the Columbia area

Want to stay in the loop?

Sign up for the latest deals, product news, and more from AT&T.
Thank you! Your email has been successfully submitted.Your email was unable to be submitted at this time. Please, try again later.
By submitting your email address, you agree to receive future emails from AT&T and its family of companies. We’ll email you offers and promotions about AT&T products and services.