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Change your service

Find out how to upgrade, downgrade, or combine your services—including plans, packages, channels, and more.


INSTRUCTIONS & INFO

Make service changes

Want the convenience of managing your account on-the go? Get the myAT&T app. Text and data rates may apply for download and use.
  1. Go to your myAT&T account overview.
  2. If you have more than one account, choose the one you want to change. 
  3. Select Change or manage my plan.
  4. Do one of the following:
    • View your current plan or package
    • Change plan or channels
  5. Follow the prompts to finish up.

Heads up: Plans are subject to availability in your area.

Learn service-specific info about changing a plan or package

Have U-verse® TV? 
Learn how to upgrade your packages or add premium channels with the TV Account Manager.

Want to change your DIRECTV® channel lineup?  
Find out how to add or remove premium channel packages.

Want to explore Home phone – landline options?
Learn how to change your home phone calling plan or features.

Have DSL
If you want to downgrade service, contact us.

Ready for a wireless change?
Learn how to compare wireless plans.

Combine services and save

Already have multiple AT&T services or looking to add another to your account? Find out which offers are available in your area. Check offer eligibility now.

Get even more when you add something new with AT&T THANKS

With the AT&T THANKS® giveback program, the more products and services you have, the more exclusive benefits you get. Enjoy great deals and insider access to special events like movies, concerts, and sporting events. Explore all the exclusive offers waiting for you today: it’s a smart move  Learn more about the AT&T THANKS program.

This benefit is available if you have AT&T Wireless, DIRECTV, U-verse TV, or AT&T Internet service with AT&T.

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Community forums

Have questions about your Bill & account service? Explore our community forums for answers.

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