Deals
iPhone deals
Samsung Galaxy deals
Cyber deals
Business employee
55+
Military
Active first responders
Retired responders
Nurses & physicians
Teachers
Union
Credit card
&More Benefits
Explore wireless
Phone plans
New phones & devices
Upgrade
Bring your own phone
Add a Line
Switch and save
Trade in your device
International phone plans
Shop new iPhones
Shop Certified Pre-Owned
iPhone 17
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore home internet
Internet plans
Fiber internet
Home Wi-Fi
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Speed test
More resources
Access from AT&T
Explore AT&T PREPAID
Prepaid plans
Prepaid phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Phone & tablet cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals

Learn about Theft Alerts for Android devices

Theft Alerts with AT&T ActiveArmor advanced mobile security can help locate your Android phone if lost or stolen.


Set up Theft Alerts

AT&T ActiveArmor® advanced mobile security1 can provide info when one of the following actions has been taken on your Android device:

  • Multiple failed PIN or passcode attempts
  • SIM card removed or replaced
  • Airplane Mode turned on
  • Phone has been turned off
  • ActiveArmor app uninstalled

To receive alerts:

  1. Enter a valid email address during app setup or anytime in the app in Theft Alerts.
  2. Make sure your phone has a screen lock such as a PIN, pattern, or password.
  3. Grant app permissions so ActiveArmor can access system info.

Customize and test alerts

Choose which alerts you want to receive:

  1. Open the ActiveArmor app.
  2. Go to Theft Alerts.
  3. Toggle the alerts you want on or off.

To test alerts, tap Send me a sample alert. You’ll get an email with your phone's location and photo.

Theft Alert troubleshooting

If you expect a Theft Alert email but don’t get one:

  • Check your spam or junk folders
  • Make sure your email displays images
  • Open the email on a desktop browser

FYI: Alerts may not capture a photo if the lighting is poor or the phone shuts down too quickly. You’ll get another alert if another trigger is detected.

Suspend wireless service

If you think your phone has been stolen, you can If you have any questions or need assistance, suspend your service and block your device so that you don't incur any unwanted charges.

To prevent unauthorized account changes, turn on wireless account lock.

See all important details

Last updated: September 25, 2025

Browse topics

Did you get the help you needed?


Did you get the help you needed?