Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Access AT&T PREPAID voicemail while traveling internationally

Learn how to check your AT&T PREPAIDSM (formerly GoPhone®) voicemail messages while traveling outside the United States. You need to know your voicemail password before you go.


ArticleDETAILED STEPS

Access voicemail while traveling

Before your trip
Before you leave for your international trip:

International and domestic off-net (roaming) data usage may be at 2G speeds.
Show more

Main steps

Check Visual Voicemail messages while traveling
When using Visual Voicemail while traveling be aware of the following:
  • Visual Voicemail downloads to your device over cellular data whether you're in the U.S. or traveling abroad.
  • International data roaming charges apply to Visual Voicemail messages downloaded to your device while traveling outside the U.S.
  • You can also call your voicemail and access it by entering your voicemail password from your own or another phone while traveling.

Call voicemail while traveling internationally
To check your voicemail messages from your wireless phone while traveling outside the United States:
  1. Press and hold 1 on your AT&T wireless phone.
  2. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.
  3. Enter your voicemail password and follow the voice prompts.

Call voicemail from another phone while travelling
To check your voicemail messages from another phone while traveling internationally:
  1. Turn off your wireless phone if it's with you to avoid roaming charges.
  2. Dial +1 followed by your 10-digit wireless number.
  3. When you hear your voicemail greeting, interrupt it by pressing the * key.
  4. If you reach the main voicemail system greeting, enter your 10-digit wireless phone number, then interrupt your greeting by pressing the * key.
  5. Enter your voicemail password and follow the voice prompts.

Note: The plus sign (+) key appears on most phones if you press and hold down the 0 key.
Show more

Additional steps

Troubleshoot accessing voicemail while traveling
If you have trouble checking or managing your messages while traveling, call +1.408.962.1025 or 611 from your AT&T wireless phone.
Show more

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Explore the wireless forum

Ask questions. Get answers. Help others. Join the conversation!