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OtterBox Symmetry Series Case - iPhone 12 Pro Max
This OtterBox Symmetry Series Case - iPhone 12 Pro Max is no longer available.
Overview
Make a fashion statement while protecting your phone. With Symmetry Series, you don’t have to choose between a protective case and a stylish one for your iPhone 12 Pro Max.
Key features
One-piece design
Slim profile
Durable protection
Screen bumper
Feature & Specs
| UPC | 8.49944E+11 |
| SKU | 4744N |
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Overall rating
4.2
Design
4.3
Features
4.3
Performance
4.5
of 55 OtterBox Symmetry Series Case - iPhone 12 Pro Max reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
1/24/2021
Superb Case!
I purchased this case for my mother who is notorious for dropping her phone and cracking the screen. This case has kept my mother's phone in straight out the box condition.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
11/25/2020
Case not good
So so! Heavy in you Pinky finger, slippery i dont like it i wish i can get something different and better than this one i pay to much for this.
Helpful?
Reviews
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5 starsstars
88
88 reviews with 5 stars.
4 starsstars
14
14 reviews with 4 stars.
3 starsstars
6
6 reviews with 3 stars.
2 starsstars
6
6 reviews with 2 stars.
1 starstars
16
16 reviews with 1 star.
Overall Rating
4.2
42 out of 55 (76%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The case provides mixed opinions on quality and protection
- Some users report it feels less durable than previous Otterbox models, with issues like the rubber around the charging port tearing
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Average customer ratings
Design
Design, 4.3 out of 54.3
Features
Features, 4.3 out of 54.3
Performance
Performance, 4.5 out of 54.5
Most helpful favorable review
5 out of 5 stars.
5 Star Case!!
5 years ago
Snug tight fit! Solid construction and textured back. Very happy with this case. Not bulky and it gives my 12 Pro Max a smooth tailored look!
7 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Case not good
5 years ago
So so! Heavy in you Pinky finger, slippery i dont like it i wish i can get something different and better than this one i pay to much for this.
5 people found this helpful
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1 to 4 of 130 reviews .
1 – 4 of 130 reviews
5 out of 5 stars.
Great Case - Not Bulky
4 years ago
Great case with good protection. Easy to access buttons and screen. Slim case with good protection.
Originally posted on OtterBox Symmetry Series Case - Black - iPhone 12 Pro Max
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
3 out of 5 stars.
Permanent case?
4 years ago
Well, make sure you want this case on the phone. For me it was exceedingly difficult to remove. Ended up cutting it off. But, that’s just my experience with. Went back to holster.
No, I do not recommend this product.
Originally posted on OtterBox Symmetry Series Case - Black - iPhone 12 Pro Max
Helpful?
Response from OtterBox Customer Support:
4 years ago
OtterBox Customer Support
Hi there!
Hi there! We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you still have that case, give us a ring at 1-855-688-7269, and we'd be happy to look into some replacement case options for you.
Best,
OtterBox Customer Service Team
Hi there! We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you still have that case, give us a ring at 1-855-688-7269, and we'd be happy to look into some replacement case options for you.
Best,
OtterBox Customer Service Team
3 out of 5 stars.
Feels different from previous symmetry cases
4 years ago
I'm a long time Otterbox fan. To the point in which I haven't owned any other type of phone case in years. I recently upgraded my phone to an iPhone 12 Pro Max. I've owned other max/pro sized models before and had a symmetry case on them. This case feels thinner and less durable. the rubber around the charging port is malleable and prone to tear. I'm disappointed because I trust Otterbox, but I feel like the quality of this series of cases is questionable.
No, I do not recommend this product.
Originally posted on otterbox.com
Response from otterbox.com:
4 years ago
Customer Service Team
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will keep your phone safe with the drop protection OtterBox is known for. If you run into any issues with your case, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269 or through the link below.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
5 out of 5 stars.
Very Light Weight
4 years ago
So light and fits perfectly
Originally posted on OtterBox Symmetry Series Case - Black - iPhone 12 Pro Max
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1 – 4 of 130 reviews
Questions
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Q: Does the Otterbox case for the iPhone 12 Max Pro have a belt clip?
5 years agoOriginally posted on OtterBox Symmetry Series Case - Black - iPhone 12 Pro Max
1 Answer
- A: Hi @sqreed747, No the Symmetry Series case does not have a belt clip. The Otterbox website shows that there is a Defender Series XT Holster available for purchase that will work with the Defender Series XT case: https://www.otterbox.com/en-us/iphone-12-pro-max/defender-series-xt-holster/78-80131.html#q=IPHONE%2B12%2BPRO%2BMAX%2Bbelt%2Bclip&lang=default&start=1 Roy, AT&T Community Specialist5 years agoHelpful?
Q: is this phone compatible with mag safe charger
5 years agoOriginally posted on OtterBox Symmetry Series Case - Black - iPhone 12 Pro Max
1 Answer
- A: Hi NickFire, It works with it, but does not have the same magnetic strength as a compatible MagSafe case. David, AT&T Community Specialist5 years agoHelpful?