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LG TONE Ultra IV
This LG TONE Ultra IV is no longer available.
Overview
Enjoy high quality audio and remarkable voice clarity with the LG TONE ULTRA™ featuring JBL® Signature Sound. As a premium Bluetooth® wireless stereo headset, the LG TONE ULTRA™ is perfect for on-the-go listening with retractable earbuds, dual MEMS microphones and Advanced Quad-Layer Speaker Technology™. It fits easily around your neck, delivering a comfortable and powerful audio performance you can take with you anywhere.Key features
Feature & Specs
| UPC | 815425020720 |
| SKU | 4126K |
WARNING: Cancer and reproductive harm – www.P65Warnings.ca.gov
Overall rating
2.5
Design
4.0
Features
3.6
Performance
3.2
of 43 LG TONE Ultra IV reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
1/6/2022
Long lasting
[This review was collected as part of a promotion.] I've used my LG Ultras for over 5 years with great battery life. Still will play music for a full shift with a fresh charge. just recently one of the earbuds stopped working however i believe it was mostly my fault as I always used the same bud for phone calls. i think it would have lasted 10 years if i had alternated use.
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
1/18/2021
Horrible
Recently purchased. Everyone complains that I sound muffled!
Helpful?
Reviews
Rating snapshot
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10
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7 reviews with 4 stars.
3 starsstars
4
4 reviews with 3 stars.
2 starsstars
7
7 reviews with 2 stars.
1 starstars
24
24 reviews with 1 star.
Overall Rating
2.5
11 out of 43 (26%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product has mixed reviews
- Some users praised the good battery life, comfort, and easy connectivity
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Average customer ratings
Design
Design, 4.0 out of 54.0
Features
Features, 3.6 out of 53.6
Performance
Performance, 3.2 out of 53.2
Customer Images and Videos
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1 to 4 of 52 reviews .
1 – 4 of 52 reviews
5 out of 5 stars.
Long lasting
4 years ago
[This review was collected as part of a promotion.] I've used my LG Ultras for over 5 years with great battery life. Still will play music for a full shift with a fresh charge. just recently one of the earbuds stopped working however i believe it was mostly my fault as I always used the same bud for phone calls. i think it would have lasted 10 years if i had alternated use.
ProsPerformance, Quality
Yes, I recommend this product.
Originally posted on lg.com
4 out of 5 stars.
Durable & reliable
5 years ago
[This review was collected as part of a promotion.] I got these sometime in 2018 when they first released and they have been quiet good till last week when the left cable got stuck. I tried to fix it on my own, but in the process lost the sound on the left side. For more than 2 yrs, this tone ultra was around my neck for much as 15 hours a day. While i do agree the quality for music is a bit lacking, the battery life, quality of sound for talk have been really impressive. I have had similar bluetooth headsets from other leading manufacturers including the sound sport, but the easy and the ability to use and forget are far better on the Tone Ultra.
Prosease of use, battery, Performance, Quality
Yes, I recommend this product.
Originally posted on lg.com
1 out of 5 stars.
Horrible
5 years ago
Recently purchased. Everyone complains that I sound muffled!
No, I do not recommend this product.
Originally posted on lg.com
Response from lg.com:
5 years ago
LGE Social Media
Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your contact information, model/IMEI numbers, and date of purchase and we will be happy to assist you. Mobile Communications will be better able to assist you. We apologize for any inconvenience this has caused. ^Daphane
5 out of 5 stars.
5 years ago
[This review was collected as part of a promotion.] This is a very good head set I'm glad I got it Thank You
ProsQuality
Yes, I recommend this product.
Originally posted on lg.com
1 – 4 of 52 reviews
Questions
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1 - 10 of 18 questions
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Featured questions first
Q: I had a number of these and loved them. Big plus was the instant on/off switch. Do you offer something comparable? My HB5-SL5 has a on/off switch that takes forever to power up and you can't tell if the set if off or on!
4 months agoOriginally posted on lg.com
1 Answer
- A: Hi there, thanks for reaching out about your previous LG headsets. We understand how important that instant on/off switch was for you and that the slower power‑up on the HB5‑SL5 isn’t giving you the same experience. The HBS‑835 TONE Ultra is the closest current model with a fast, responsive power toggle. A helpful step is to hold the power switch firmly for one second—this model gives an immediate vibration and voice prompt so you can tell right away when it’s on or off. You can review the HBS‑835 here: https://www.lg.com/us/wireless-headphones/lg-hbs-835-black-tone-headset If you’d like help comparing other TONE models with similar quick‑start behavior, feel free to email [email protected]. ‑LG Digital Care Team ^Rich4 months ago
Q: What's compatible to the LG HBS 835?
5 months agoOriginally posted on lg.com
1 Answer
- A: Hello, we appreciate you reaching out, and we understand wanting to know what devices are compatible with the LG TONE Ultra HBS‑835. This headset connects through Bluetooth 5.0, so one helpful step is checking that your device supports standard Bluetooth audio profiles such as A2DP, AVRCP, Hands‑Free, or Headset. Any smartphone, tablet, or computer with these profiles will pair and work properly with the HBS‑835. You can review the product details here: https://www.lg.com/us/mobile-accessories/lg-HBS-835-Blue-tone If you need further assistance, feel free to email [email protected]. ‑LG Digital Care Team ^Rich4 months ago
Q: Can I still buy these from you guys?
7 months agoOriginally posted on lg.com
1 Answer
- A: Hi there. Thanks for your interest in the LG TONE Ultra HBS-835. A classic favorite! While this model is no longer available on LG.com, you may still find it through local retailers or online stores that carry LG products. For more questions, private message us on social media @LGUSSupport. We'll be happy to help. ^David7 months ago
Q: When are you going to remanufacture these headphones and make them usb-c? Im dying to buy a new generation of these headphones! They're the best headphones ive ever had!!
7 months agoOriginally posted on lg.com
2 Answers
- A: Hey there! This model has a microUSB port for charging. Currently, there are no plans to update the charging port to USB-C. We will note this with our LG engineer team to look into updates on this model. If you happen to have any additional questions about LG products, let us know on social media @LGUSSupport. We're here to help out! ~ Ryan7 months ago
Q: How do you use these what are the buttons in the side for LG HBS8351. JBL
a year agoOriginally posted on lg.com
1 Answer
- A: Hi. Please refer to the instructions in the owner's manual for the LG TONE Ultra™ Bluetooth® Wireless Stereo Headset, Model # HBS-835. If you have lost the manual or do not have one, please visit our site at https://www.lg.com/us/support/product/lg-HBS-835S.AEUSBLS?tab=1 where you can download and printout a PDF copy...^Ivan.a year ago
Q: Are these USB-C?
6 years agoOriginally posted on lg.com
1 Answer
- A: The HBS-835 charge using a microUSB cable.6 years ago
Q: Is the LG tone ultra compatible with android? The one at Sam's ha label for iPhone and iPad.
6 years agoOriginally posted on lg.com
1 Answer
- A: Yes, this headset uses bluetooth technology to connect to mobile phones such as an Android device.6 years ago
Q: People cant hear me, say voice is distorted. My hbs-810 are great but these not so much. Anything different voice whise?
6 years agoOriginally posted on lg.com
1 Answer
- A: It sounds like we'll need to walk through some troubleshooting for your headset. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 Live Chat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/6 years ago
Q: Is the LG tone ultra 835 water resistant?
6 years agoOriginally posted on lg.com
1 Answer
- A: Hello, the HBS-835 is not rated water resistant. ^CP6 years ago
Q: What is the range before it disconnects from phone?
7 years agoOriginally posted on lg.com
1 Answer
- A: The range for the headset is approximately 20-30 feet.7 years ago
1 - 10 of 18 questions