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BlackBerry Passport
This BlackBerry Passport is no longer available.
Overall rating
4.8
Design
4.8
Features
4.7
Performance
4.5
of 197 BlackBerry Passport reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
5/4/2016
Incredible Phone
One of the most intuitive phones I have ever used. Don't be fooled by the size. It fits perfectly in the hand while giving you a humongous screen. A phone and a tablet in one. Awesome!
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
6/22/2016
Awful
Got it a couple weeks ago, no good for apps, and screen is too small
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Reviews
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5 starsstars
205
205 reviews with 5 stars.
4 starsstars
11
11 reviews with 4 stars.
3 starsstars
7
7 reviews with 3 stars.
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4 reviews with 2 stars.
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5
5 reviews with 1 star.
Overall Rating
4.8
183 out of 197 (93%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The device offers excellent build quality and a large, high-resolution display with a functional physical keyboard.
- It provides impressive battery life, seamless productivity features, fast performance, and robust security.
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Average customer ratings
Design
Design, 4.8 out of 54.8
Features
Features, 4.7 out of 54.7
Performance
Performance, 4.5 out of 54.5
Most helpful favorable review
5 out of 5 stars.
Unique Phone! Keeps Growing On Me!
11 years ago
I previous had a BlackBerry Torch (BB OS 6.0). I then moved on to a 2012 HTC One X where I went through the phases of many OS version and ROM selections. Progressing from Ice Cream Sandwich to Jelly Bean to Kit Kat, I was very familiar with side loading and loading custom ROMs.
When I saw the unique form factor and features of the Passport, I turned off by it at first; but after reading reviews and watching videos, the Passport slowly grew on me. BlackBerry Hub is awesome. I love everything centralized and having the ability to compose any type by one button. BlackBerry Blend is also a great feature where you can answer your emails, texts, BBM, etc. via your laptop or tablet devices!
I really enjoy having a physical keyboard with capacitive features to enhance its efficiency. I love the screen (crystal clear) because I predominantly use my smart phone for texts, emails, webpages, and document viewing. I seldom play games or watch videos on the phone. But when I do, it gets the temporary job done. Some would say... get a 16:9 phablet instead or use swype/gesture typing. I do have to admit, swype/gesture typing is a very nice feature (for me, mainly for texts). It allowed me to one hand type on my HTC One X! But for my preference when writing a long e-mail or working on a lengthy word document, I really love have a physical keyboard.
As far as Apps, I am not lacking any. If I can't find it on the BB World or Amazon App Store, I can find it via side loading the Google Play Store. However, apps that are dependent on the Google Play Services will not work (Examples: Hangouts, Official YouTube, and more). But, if you search CrackBerry, you may find some work around for some of these apps! In terms of my every day apps (banking, investing, social, Pandora, Yelp, On Star), I do not feel like I'm held back dramatically in any way.
The voice (mic & ear), head set, and stereo speaker sound quality is superb! Very loud and clear. The camera/video recording features is great. It will get even better as software updates are made. The UI was nothing like BB OS 6.0 hahaha. It took less than a day to get familiar and will only get smoother as you get more familiar with it.
If all you do is play games and watch videos, this may not be the phone for you. I personally prefer superior productivity features over entertainment features even devices that claim to do both (but really do not).
132 people found this helpful
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Most helpful critical review
3 out of 5 stars.
When It Works, A Great Phone
11 years ago
I really like the Blackberry O.S. itself. I like the shape of the phone, and how it feels. But there are just too many problems to recommend it to anyone who's not tech-savvy. From what I can tell, the GPS simply does not work on the Passport even with it's latest update. I had to install some custom-made updates off of a web forum for it to be able to work. Now that I've got the GPS working, the phone is slow because I'm running out of memory. This appears to be in large part because if you wanna run Android apps you have to side-load the Google app store and all those different Google apps use up a lot of memory.
The keyboard is great and I'm very accurate with it.
The screen is very vibrant and a great size to view websites, documents.
There are just some things that MUST be fixed ASAP. The Memory and GPS issues are paramount.
63 people found this helpful
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1 to 4 of 232 reviews .
1 – 4 of 232 reviews
5 out of 5 stars.
Why BlackBerry smartphones should have a chance
9 years ago
I bought this phone over a year ago, and I love it. I love the keyboard and the fact that I can hold the phone with both hands to type. I feel as if I am typing on a real keyboard. I also love the the idea of The hub and having everything right there. The camera isn't bad either. There is just so much about this phone that I love especially the size. I can read my whole emails on the whole screen. The phone is large enough, but not to large like that other phone. I plan on buying the silver edition next.
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
5 out of 5 stars.
nice phone
9 years ago
Phone is excellent. Like the size of the buttons. We only drawback is getting accessories
Yes, I recommend this product.
Helpful?
Design
Design, 4.0 out of 54.0
Features
Features, 3.0 out of 53.0
Performance
Performance, 2.0 out of 52.0
1 out of 5 stars.
I regret purchasing this phone
9 years ago
I'll make it brief. Light sensor is always mmessing up, battery does not last longer than the iphone like reports said, there are no apps for bblacckberry; not even netflix. Most apps that you can get freeze during use, websites never work properly, the keyboard doubles letters while you type so you have to constantly correct it and since everyone has iphones you can't see a lot of texts because they have it set to imessage. I will get rid of this phone as soon as I can.
No, I do not recommend this product.
Helpful?
Design
Design, 4.0 out of 54.0
Features
Features, 1.0 out of 51.0
Performance
Performance, 1.0 out of 51.0
5 out of 5 stars.
love it...
9 years ago
Have had this phone almost a year can say traded every chance I could but truly love this one....! Took a bit to learn but if I can learn anyone can!
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
1 – 4 of 232 reviews
Questions
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1 - 10 of 27 questions
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Featured questions first
Q: Do you carry the silver edition?
9 years ago1 Answer
- A: Hello henneyc That’s a great question! AT&T is only offering the Blackberry Passport in black, I apologize. I requested feedback to see if any additional colors will be available, and was advised that they are no plans to offer any other color options. To learn more about the Blackberry Passport, please visit https://www.att.com/support_static_files/manuals/BlackBerry_Passport_SQW100-3.pdf for the user’s manual. Thanks Tim, AT&T Community Specialist9 years agoHelpful?
Q: Can my contacts be transferred to the Passport or other Blackberry device from my Samsung Note 3?
9 years ago1 Answer
- A: Hello dimitrious713 That’s a great question, thank you for asking! AT&T offers a free feature called AT&T Mobile transfer that will allow you to transfer content including contacts, from the Samsung Note 3 to the Blackberry Passport and a few other Blackberry models. Check out https://www.att.com/shop/apps/mobiletransfer.html?tab=2 for more details and to get started. Hope this helps! Tim, AT&T Community Specialist9 years agoHelpful?
Q: Hi, Is the Passport desktop software compatible with Win 7 OS
10 years ago1 Answer
- A: Hello Forsooth, Thank you for posting your question and interest in the BlackBerry Passport! Yes, absolutely! For the BlackBerry Passport with Blackberry OS 10, you would use the BlackBerry Link software for Windows which is fully compatible with Windows 7 OS. For full details on compatibility you can visit the BlackBerry Link for Windows site at http://help.blackberry.com/en/blackberry-link-for-windows/current/help/tom1359418099212.html Hope this helps! Kevin, AT&T Community Specialist9 years agoHelpful?
Q: will have to re-purchase my Google Play apps from the Amazon App Store to use them on the Blackberry Passport?
10 years ago1 Answer
- A: Hello JayDot- Great question, thank you for posting! Since you are going from Android operating system to BlackBerry’s operating system, apps will not transfer over. You would need to purchase and reinstall the apps onto the Passport via Blackberry’s app world. If you would like to learn more about the Blackberry Passport, please visit https://www.att.com/support_static_files/manuals/BlackBerry_Passport_SQW100-3.pdf for the user’s manual. Hope this helps!10 years agoHelpful?
Q: Hi, does the AT&T version of the Passport include the Silver Edition upgrades (metal frame, improved keyboard and cameras, etc.)? Or is it equivalent to the earlier generation of the Passport? Thanks!
10 years ago1 Answer
- A: Hi drw1926, Thank you for posting your question! I have researched this for you and was not able to find any mention of the Blackberry Passport AT&T offers being the silver edition. The rear facing camera is 13MP and the front camera is 2MP. If you would like to learn more about this model Passport, please visit https://www.att.com/support_static_files/manuals/BlackBerry_Passport_SQW100-3.pdf for the user’s manual. Thanks, Kevin, AT&T Community Specialist10 years agoHelpful?
Q: How is the camera on the passport?
10 years ago1 Answer
- A: Hello Dancemom74 Great question! The Blackberry Passport has a 13MP rear facing camera with autofocus, LED flash, image and video stabilization, and 5-element f/2.0 lens and a 2MP front facing with image and video stabilization and 3x zoom. You can stop by your local AT&T store and check if they have one on display you can play with to ensure it fits your needs. Please visit https://www.att.com/maps/store-locator.html to find an AT&T store in your area. Also if you would like to learn more about the Blackberry Passport, check out https://www.att.com/support_static_files/manuals/BlackBerry_Passport_SQW100-3.pdf for the user’s manual. Hope this helps! Rachel A AT&T Social Media Manager10 years agoHelpful?
Q: I have BlackBerry Z10 with data plan, and understand the AT&T Next option as it relates to canceling... My question is how many days do you have to use the new BlackBerry Passport to see if I'll like the new device? Thanks in advance.
10 years ago1 Answer
- A: Hello Syclone1978- That's a great question and thank you for posting! You have a 14 days buyer’s remorse period to ensure the device fits your needs. The 14 days starts either when you purchase the device at a store or 14 days from the day it ships out, if ordered online line or over the phone. Hope this helps! -Spencer O AT&T Social Media Manager10 years agoHelpful?
Q: Can you get Google play store on the black berry passport? Can you watch Netflix on this? And is the 15gb share plan enough data for 4 cells and a home phone /Internet plan?
10 years ago2 Answers
- A: Google play can be installed using an app made by a user Cobalt on crackberry. Netflix will run on it. 15 gigs for 4 cellphones and home Internet? Unless you never game or use the Internet, that will not be enough.10 years agoHelpful?
Q: What is the operating system in the passport?
10 years ago1 Answer
- A: This device has the BlackBerry® 10.3.2 operating system. ATT Mobility Care Team10 years agoHelpful?
Q: If I move from a LG G3 to BB Passport, will all my data be transferred at the store?
10 years ago1 Answer
- A: Some of our retail locations have the ability to move contacts from one sim to another. You can also move contacts and media by visiting: (soc.att.com/1VMpL0X). ATTMobilityCare10 years agoHelpful?
1 - 10 of 27 questions