ADDING A NEW DEVICE
Customize your phone
Shop and purchase
- 1. Pick your device
- 2. Customize your phone
- 3. Choose your plan
- 4. Get add-ons
- 5. Review your cart
Checkout
Checkout
HTC Desire EYE
This HTC Desire EYE is no longer available.
Overall rating
3.9
Design
4.4
Features
4.4
Performance
4.1
of 75 HTC Desire EYE reviewers recommend this product
HIGH RATING
Rated 5 out of 5 stars with 5 reviews
5.05
3/13/2016
A great phone at a great price
I just got this phone a month ago and so far no issues. I'm used to several handy features my old moto x had such as being able to select more than one pic at a time or having my phone history contacts etc separated out but this phone works good. The only complaint I have so far is that when trying to cradle the phone on your shoulder while multitasking it always manages to hang up on whoever I'm talking to. There's not an option to lock the screen to keep from pressing buttons while on a call. See more
Helpful?
LOW RATING
Rated 1 out of 5 stars with 5 reviews
1.05
8/20/2015
Problem with hearing phone calls
Bought this a week ago and had to go through 2 replacement phones. Loud crackling in ear piece that doesn't allow you to hear calls well or at all. Other reviews mention this as well. Please avoid this phone so you don't have to deal with returning multiple times till they give you a different model. Does the one thing wrong a phone should absolutely be able to do.
Helpful?
Reviews
Rating snapshot
Select a row below to filter reviews
5 starsstars
37
37 reviews with 5 stars.
4 starsstars
23
23 reviews with 4 stars.
3 starsstars
5
5 reviews with 3 stars.
2 starsstars
7
7 reviews with 2 stars.
1 starstars
8
8 reviews with 1 star.
Overall Rating
3.9
58 out of 75 (77%) reviewers recommend this product
Review this Product
Select to rate the item with 1 star. This action will open submission form.
Select to rate the item with 2 stars. This action will open submission form.
Select to rate the item with 3 stars. This action will open submission form.
Select to rate the item with 4 stars. This action will open submission form.
Select to rate the item with 5 stars. This action will open submission form.
Adding a review will require a valid email for verification
Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The phone has a great camera, clear audio, and good battery life.
- Many users report being satisfied with the overall performance and user-friendliness.
Show more
Helpful?
Thank you for your feedback
Your insights help us improve!
You can type a maximum of 250 characters.
0/250 maximum
Average customer ratings
Design
Design, 4.4 out of 54.4
Features
Features, 4.4 out of 54.4
Performance
Performance, 4.1 out of 54.1
Most helpful favorable review
5 out of 5 stars.
great phone
11 years ago
I was an Apple user forever. I had bad experiences with android previously. But wow this phone has blown me away. There's so much you can do with it to make it yours. The iPhone is sooo boring. I bought this soon after released and it's still working smoothly. Even after dropping it badly a few times. The camera is super great. Pretty much what I cared about most in a phone. I love that selfies come out super clear. You can see exactly how you look and not lower the picture quality. I find it funny that Apple didn't even up the megapixels on their iPhone 6. Anyways, overall the phones performance is great and I DO NOT miss my iPhone one bit. It also has a great battery life.
47 people found this helpful
Show Reviews:
Most helpful critical review
1 out of 5 stars.
Not so Good
11 years ago
There are a lot of good things about this phone, BUT the major negative would be the crackle/static sound I hear.
8 people found this helpful
Show Reviews:
Filter Reviews
- satisfaction
- display
- purchase
- quality
- product features
- ease of use
- speaker
- waterproof
Filters
Sort by
Most recent
1 to 4 of 80 reviews .
1 – 4 of 80 reviews
2 out of 5 stars.
Cell phone
9 years ago
I purchased two months ago. Already have had problems. Got it replaced with a new one. It jumps a lot .
No, I do not recommend this product.
Helpful?
Design
Design, 4.0 out of 54.0
Features
Features, 3.0 out of 53.0
Performance
Performance, 2.0 out of 52.0
5 out of 5 stars.
Works well
9 years ago
Very user friendly, easy to manage and find apps..
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
1 out of 5 stars.
Storage
9 years ago
Don't like it at all the gigabits are 16 and it gets full fast even when your storage is full and you delete things the storage doesn't drop
No, I do not recommend this product.
Helpful?
Design
Design, 2.0 out of 52.0
Features
Features, 2.0 out of 52.0
Performance
Performance, 1.0 out of 51.0
5 out of 5 stars.
HTC Desire
10 years ago
Simply love this phone. I normally am a diehard Samsung user, but with my 16 year old in college, expenses had to be cut. I got this phone as an alternative and it has suited my needs extremely well, with no complaints. My son has even asked if I could get him one.
Yes, I recommend this product.
Helpful?
Design
Design, 5.0 out of 55.0
Features
Features, 5.0 out of 55.0
Performance
Performance, 5.0 out of 55.0
1 – 4 of 80 reviews
Questions
Start typing your question and we'll check if it was already asked and answered.
1 - 10 of 30 questions
Sort by
Featured questions first
Q: If I purchase this phone and it is GSM unlocked, will it be AT&T Go compatible?
9 years ago1 Answer
- A: Hello myramagoo, That’s a great question, thank you for asking! If you purchase an unlocked non AT&T branded device it will work on the AT&T network on either an AT&T postpaid or pre-paid account. If you would like to confirm this, please visit www.att.com/byop. Enter the devices required information and you will be advised if it will work or not. Hope this helps! Kevin, AT&T Community Specialist9 years agoHelpful?
Q: Is this phone waterproof? In a situation taking it to a water park?
9 years ago1 Answer
- A: Hi Mmwood Thank you for your interest in the HTC Desire EYE! HTC does not market the Desire EYE as a water proof/resistance device. If you are looking for a Smartphone that runs android and is water resistant to certain specifications, check out the Samsung Galaxy series of Smartphones AT&T offers. Please visit https://www.att.com/shop/wireless/devices/smartphones.html to view the line of Samsung models, it will advise you if it is water resistance in the details tab. Hope this helps! Tim, AT&T Community Specialist9 years agoHelpful?
Q: Will the phone receive the Marshmallow update? When is it scheduled for?
10 years ago1 Answer
- A: Hello jweber- That’s a great question, thank you for asking! Right now, AT&T is working hard to make Marshmallow available for as many Android devices as possible. I’m also awaiting the update for my device. We want to make sure our customers have the greatest possible experience with the update in regards to their device and our network, that’s why we conduct extensive tests on all OS updates to ensure a level of quality that you’ve come to know and expect. As a rule, we generally do not post information on device updates until the day of release and are unable to forecast availability of any OS update.Rest assured when available, you will receive an over the air notification on your device with step-by-step instructions to update your software. If you would like to learn more about the HTC Desire Eye, please visit https://www.att.com/support_static_files/manuals/HTC_Desire_EYE_0PFH100.pdf for the user’s manual. Thanks- -JP, AT&T Social Media Manager10 years agoHelpful?
Q: What colors is the phone available in? Besides the charging cable does it come with any other accessories included?
10 years ago1 Answer
- A: Hello Br46ent- Thank you for posting your question! AT&T is only offering the HTC Desire Eye in White (Coral Reef), if any new colors are offered the web site will be updated to reflect the new colors. The HTC comes with a Micro-USB Sync Cable, AC Charger, Sim card, Sim eject tool and a Quick start guide. Please visit https://www.att.com/support_static_files/manuals/HTC_Desire_EYE_0PFH100.pdf to view the full user’s manual. Hope this helps! - Spencer O AT&T Social Media Manager10 years agoHelpful?
Q: CAN A EMBEDDED BATTERY BE CHANGED AT THE STORE BY A PROFESSIONAL?
10 years ago1 Answer
- A: Hello IULC, Thanks for posting your question. Unfortunately AT&T Company stores would not have the ability to change out an embedded battery, however an AT&T Device Service Center should be able to. You can locate your nearest Device Service Center by clicking on Store Locations & Appointments on the upper right of the site, entering your zip code, then clicking on filter results and selecting Wireless Device Warranty Support. Hope this helps, Kevin, AT&T Mobility Care10 years agoHelpful?
Q: SINCE THE BATTERY IS NOT REMOVABLE WITH NORMAL USAGE NOT HEAVY NOR LIGHT WHAT IS THE PREDICTED LIFE OF THE PHONE?
10 years ago1 Answer
- A: Hello- IULC Thanks for posting your question! Although the HTC Desire Eye has an embedded battery, and there is no information from the manufacturer on predicted life of the device, as with most smartphones, with care and regular charging, it has the potential to last many years. Hope this helps! Kevin, AT&t Mobility Care10 years agoHelpful?
Q: I UNDERSTAND THE MEMORY IS 16 GB.HOW DO YOU GET MORE MEMORY LIKE 32 GB?
10 years ago0 Answers
Q: I noticed I can only purchase this phone online. My question is once I get it, is it ready to use straight out of the box or will I have to set it up or take it to an at&t store to set it up. I don't want to lose my unlimited data plan. Thnx
10 years ago1 Answer
- A: Hello johnlvstiff, Thank you for posting your question! The phone will have everything you need to get up and running right out of the box. It will also include quick start instructions including step-by-step information on activation and setup. You will have an option to select no plan changes during the buy flow. This will ensure your unlimited data plan is kept. Hope this helps! ~Tim J AT&T Social Media Manager10 years agoHelpful?
Q: Need to buy a case what the size for it ?
10 years ago1 Answer
- A: Hi Cristy2006- Great question! The dimensions of the HTC Desire Eye is 5.97 x 2.91 x 0.33 (inches), the case would need to fit those dimensions. Please visit: (http://soc.att.com/1T47ob8) to view the accessories AT&T currently offers for the HTC Desire Eye. Hope this helps! Cheers! -Tony AT&T Social Media Manager10 years agoHelpful?
Q: Whatis the Screen size?
10 years ago1 Answer
- A: Hi lsmith2934! Thank you for posting your question! I know how important it is to now the dimensions of a device, especially when you are wanting to purchase accessories. The size in inches is 5.97 x 2.91 x 0.33 and weighs 5.43 ounces. I have attached a link https://www.att.com/support_static_files/manuals/HTC_Desire_EYE_0PFH100.pdf for the user’s manual, in case you are looking to find other specifications of the HTC Desire Eye. Happy shopping and I hope this helps! -Kevin (AT&T Mobility Care)10 years agoHelpful?
1 - 10 of 30 questions