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LG Neon
This LG Neon (TM) is no longer available.
Reviews
Rating snapshot
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5 starsstars
257
257 reviews with 5 stars.
4 starsstars
192
192 reviews with 4 stars.
3 starsstars
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220 reviews with 3 stars.
2 starsstars
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228 reviews with 2 stars.
1 starstars
272
272 reviews with 1 star.
Overall Rating
2.9
570 out of 1169 (49%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product has a mixed performance, with both positive and negative aspects.
- On the positive side, it has a good camera, decent battery life, and a comfortable keyboard for texting.
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Average customer ratings
Features
Features, 3.1 out of 53.1
Most helpful favorable review
5 out of 5 stars.
Good entry-level keyboard phone
16 years ago
I've had this phone now for close to a week, and overall I am really impressed with it. I am not a teenager, but I still think the phone is pretty cool.
The phone dialer is the only thing that is touch-screen. All of the other functions of the phone need to be done with the keyboard/d-pad. This may prove to be a problem if the touch-screen ever goes haywire later down the road. You are able to dial phone numbers from the keyboard.
Pros:
Good battery life - charged the phone Saturday evening, and did not need to be charged again until Tuesday afternoon (even with me playing around with it).
Good camera - some people are complaining about the camera with this phone, just remember, it's a phone. I think the pictures I have taken with it are really crisp & clear. I also like the way the phone displays the pictures in its album.
Text conversations - I like the way the phone displays text messages, as if you are having an actual conversation with the person.
Ability to use Mp3 ringtones - once I actually figured out how to get them into the phone, my overall feeling of the phone improved. It is not easy (at least I thought so) to figure out how to get ringtones into the phone.
The screen - I think the colors/vividness of the screen is excellent! Close to that of an iPhone, except in direct sunlight - I have a hard time seeing the screen if standing in direct sunlight.
Cons:
The phone dialer - it can only be used for dialing numbers, and it disappears soon after the call is in progress. This is annyoing if you are calling something like an automated line, or a voice mail, and need to select an option. You have to hit the key for the dialer again to get the number keys on the screen (or slide the keyboard open).
The overall feeling of the phone - I don't know, it may be me, but this phone feels really "plasticy cheap" and like it could break into pieces the first time it falls.
Charging - I miss the days of cell phones when all you had to do was plug a charger into the bottom of the phone to charge it up. This phone requires you to open up the port (with really cheap feeling plastic covering it), to charge it. This is also where you'd plug in the USB cord should you get one for this phone. The Micro-USB port has the same small type of plastic cover, and both feel as if they'd break off really easy.
Navigating - It's a bit werid, and requires some getting used to. I especially don't like how you'd have to scroll through your entire contact list to get a number, unless you have the keyboard open and type the letter of the name you're looking for. I wish this could be done with the phone dialer.
To sum it up - I am pleased with this phone. It is an upgrade from my old Nokia 6000 series phone from 2006. It is similar to my wife's Pantech Matrix, minus the number slider. The features are good.
It is only tri-band, but I don't need any more connection than what it offers. It is Edge only, not 3g, so that may be a problem for some, but not for me.
I would recommend getting a case & a screen guard for it though, that may help it survive a fall.
125 people found this helpful
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Most helpful critical review
3 out of 5 stars.
Not easy to use....
16 years ago
I have had this phone for a couple weeks and am taking it back...I bought it originally because I was excited about the QWERTY keyboard and how cool the phone looked in general. I text a lot and like my phone to go pretty fast, but this one does not. It took a while to view the message, get the screen to turn sideways, hit reply, and then send-the phone just moves slowly. Also, when viewing, you can look at the whole conversation except it was very slow scrolling (not anywhere as fast as my BlackBerry Pearl). Also when texting, its easy if you are the type of person that uses shortcuts like "u" and "ttyl" but if you type full sentences, use punctuation, and capitalize, good luck. The Fn and CAPS keys lock so you have to press them, whatever symbol you want, and then the Fn or CAPS key again. If you forget, you might end up typing a whole message in punctuation markings. And when you try to erase, don't hold the key down for more than a second or you will erase the entire message. It's also not easy to move the cursor and edit the message.
Watch out when calling. If you're trying to make a call with only one hand, you will have to scroll through your entire contacts list which is not convenient.
Overall, its a cute phone, but that's about it. Not for heavy and fast texters because the phone just moves slowly. Definitely not difficult to figure out but slow going if you use your phone a lot. If you are looking for something substantial, this is probably not it.
44 people found this helpful
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1 to 4 of 1169 reviews .
1 – 4 of 1169 reviews
4 out of 5 stars.
Frustrating
12 years ago
I got this phone about a year ago and it is a pain. It is always changing my wallpaper on me to those stupid umbrellas and it changes my ringtone too. Also some of the time my sound wont work. The camera lets me take pics but a lot of the time when I go to view them it tells me they are in the wrong format and I lose the picture. On the up side I seem to have good signal just about everywhere even when the rest of my family doesnt. It holds a charge pretty long too.
Proseasy to use
No, I do not recommend this product.
Originally posted on lg.com
2 out of 5 stars.
A "Glitchy" Buy
12 years ago
I bought this phone and was so impressed by the appearance that I thought for sure I would love it. As soon as I started to use it I realized that the looks of this phone are quite deceiving. It looks like it's a strictly touch-screen phone, but the only time you ever use it is to make phone calls. The screen can be glitchy and delayed when sliding the keypad in and out. One time I sent a message and slid the keypad in and the screen completely froze and I had to turn it on and off. The keypad is very awkward to use and difficult to figure out, especially at first. It still works to this day, but I've gotten a new phone since then because I grew so frustrated with my LG Neon. It works to serve its purpose, but I'd definitely look into getting a different one if you can. Not really worth much and nothing new or interesting other than the fact of how surprisingly horrible and difficult to use it is.
Pros- Looks cool, doesn't break easily
Cons- Never really get to use the touch screen, hard to use keypad, screen easily freezes and glitches, occasional dropped calls or "can you hear me now?" moments, very frustrating to use
ProsStyle/Design
No, I do not recommend this product.
Originally posted on lg.com
1 out of 5 stars.
Worst Phone I Have Ever Owned
14 years ago
I bought this phone about 2 years ago, and I loved it...for the first 2 months. Almost 2 months from the day I bought the phone, it stopped working properly. Call quality was horrible after this point. I would make a call and not hear anything for almost a full minute after I placed the call--all the while, the person I was calling could hear everything that was going on on my end of the call. You could imagine how well that worked the time I had to call 9-1-1 from the phone.
At first I thought it was an issue with my specific phone, but after receiving a replacement from the warranty department the same thing happened within 3 months.
Proseasy to use
No, I do not recommend this product.
Originally posted on lg.com
1 out of 5 stars.
Neon GT365 White
15 years ago
At first I was very happy with this phone, alas nearly two years later I have had to exchange this phone 3 times and still have the same problems I had with the first one.
The phone will turn off without any reason. I thought maybe I was sliding it shut too hard but then in the middle of a text message it suddenly turned off.
The QWERTY is messed up in that the 'function' function will suddenly go in and out in the middle of typing. The L will leave a space so the word 'fully' will look like 'fu y' and the cursor will start jumping around and next thing my message will be completely jumbled and make no sense. It's especially irritating when it's a long message.
Phone Calls and checking and receiving my voicemail are just as frustrating. When I make or receive phone calls, the first 5-7 seconds are always no reception until it kicks in. I have been told this is my service, but all the other phones we have don't do this and it has occured with EVERY neon 365 phone I have used. My voicemail does the same thing when I receive it and the actual recorded message is usually missing the beginning.
As I said before, I was please with the phone when I started out and I liked it a lot, so it saddens me to give this phone a bad rating but I don't think it's even sold anymore. I can't wait to upgrade but I don't know that I will be using LG in the future for the phones. I do like the other electronics I have of LG. Computer screens, dvd players, all very satisfactory.
ProsStyle/Design, Features/Settings
No, I do not recommend this product.
Originally posted on lg.com
1 – 4 of 1169 reviews
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