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Pantech Burst
This Pantech Burst (TM) is no longer available.
Reviews
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25
25 reviews with 5 stars.
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21 reviews with 4 stars.
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16 reviews with 3 stars.
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13 reviews with 1 star.
Overall Rating
3.4
46 out of 84 (55%) reviewers recommend this product
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Summary of Reviews
AI-generated from customer ratings & reviews, and may include incentivized reviews.
- The product has mixed reviews, with both positive and negative feedback.
- On the positive side, it offers a sleek design, responsive touchscreen, and smooth Android interface.
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Average customer ratings
Design
Design, 3.9 out of 53.9
Features
Features, 3.9 out of 53.9
Most helpful favorable review
5 out of 5 stars.
Amazing Phone that is Affordable!
14 years ago
The first thing I’ll admit is this is my first smartphone, so I may be a bit biased.
The Pantech Burst. I’ve been using it now for the past two months and I find myself quite content with the phone. I’ve even gone as far as suggesting it to people who are looking for smartphones because it works quite nicely. It’s quick, loads programs in a flash, and never seems to be weighed down by the applications you’re using. Download speeds are exactly what you’d expect from 4G LTE connections -- lightning fast. It makes web browsing a breeze!
The first thing that you’ll notice is that it’s not massive. That made me a bit nervous because I tend to lose or damage lightweight phones or they just don’t sit right in my hand. It felt comfortable from day one! The weight that is there never seems to get heavy on you, so if you’re constantly texting it won’t feel as much a chore.
Speaking of texting, the Messaging feature on the phone works exactly as you would expect from an Android phone. It also has the option to use Swype if you prefer that kind of thing. The keys aren’t too small to hit and it uses the classic QWERTY layout for easy typing with your thumbs. I’ll admit that a physical keyboard is more my style, but I’ve learned to adapt, as well as get a Bluetooth keyboard for when I need it for my productivity apps.
Games? Apps? If it's on the Marketpl-- err, Google Play, then you can run it. If you know what you're looking for then finding it, installing it, and even un-installing if you don't like it is simple, easy, and nigh-effortless.
The graphics capability on this phone are very nice. The resolution on the 4" screen makes the images look sharp, crisp, and clear, making YouTubing and streaming something worthwhile, and even more so when you're on the very capable WiFi so you don't chew up your data too quickly.
Audio-wise, the speaker on the phone does have a bit of a lean towards higher-pitches, but what would you expect from such a small external speaker! I've yet to try the headphone jack, so I'll differ to those who say to watch that it's quiet.
Call quality (Wait, people make calls on their cell phones?) in my experience has been absolutely spot-on. I can hear incoming voice just as clearly as the sender transmits it and have never had a complaint that people could not understand me due to the phone itseld.
The Burst is equipped with GPS, so finding your way won't kill your data plan.
The phone comes pre-installed with many apps from AT&T that most people will be happy with. Code Readers, AT&T Navigate if you prefer that to GPS, Amazon Kindle, YouTube, Twitter, Facebook, they all come pre-loaded, though you may have to update them. It also runs the quick-access front end from Pantech, so you can access your messages, calls, music, e-mail, and the web without having to hunt for the apps. Slide it to the center and go.
What didn't I like about the phone?
The first thing that comes to mind is the battery life. When I first got the phone, I was barely making it through a day without needing to charge it, and that's without being a power data user. After a few months of full charge to drained and back, though, I've noticed a 50% increase in battery life, and it only takes 2-4 hours to charge.
The next item is the camera. It is VERY SLOW and very sensitive to the motion of your body as you take pictures, causing blurry shots quite often.
As I stated before, it does lack a physical keyboard, but, to make up for it, the voice recognition software is rather top-notch. The on-screen keyboards have been reasonably effective, though if you have big fingers you'll have to occasionally fix a few misspellings.
I have also noticed the occasional reboot, but it's very rare and never when I'm actually using the phone, so I've associated that to updates.
The Burst did come with Android 2.3.5, however Pantech has stated that they are working on the update to Android 4 and will push it out as soon as they are happy with the phone interaction.
Lastly, It's definitely not metal-clad and does nothing to mask that fact. It feels very plasticky and so may feel weak. Being that it's a smartphone, most people will get a case for it anyway and you may never even feel that.
Honestly? That's about all I could complain about!
Overall, I do find that I am very, very happy with my Pantech Burst. Quick, capable, and everything you'll want in a phone so long as you don't want a stylized fruit. Get used to a few small quirks and it'll feel right at home!
NOTE - I bought the Pantech Burst in mid-February. Immediately, I noticed that there was a tendency for my phone to freeze and reboot while trying to turn my Bluetooth antenna on or off after having my speakerphone connected. I took it back within a week and received a perfectly-working replacement. They give you 30 days for a reason, people. If you find a real problem early on, TAKE IT BACK! You’ll regret it later if you don’t, and that goes for ANY phone.
26 people found this helpful
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Most helpful critical review
2 out of 5 stars.
so many problems!!!
14 years ago
i got this phone because my iphone 3g was slow and i wanted something new and faster, this phone is just as slow in 90% of caes. it shuts down out of no where, the battery doesnt last long, when the battery dies it takes over 30min for it to charge up enough to turn on!!! i hate this phone so much! please dont buy it! one more thing, the speaker is on the back when the speaker for the iphone is on the bottom which is much more convient
12 people found this helpful
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1 to 4 of 84 reviews .
1 – 4 of 84 reviews
3 out of 5 stars.
Not good
11 years ago
I have had this phone for three years, and considering how many times I dropped it, it never broke. The battery life is disappointing because it dies in like 5 hours. It can last about 20 min with no battery but the phone itself drains it's own battery.
No, I do not recommend this product.
Helpful?
Features
Features, 3.0 out of 53.0
Ease of use
Ease of use, 2.0 out of 52.0
Battery life
Battery life, 1.0 out of 51.0
Display
Display, 1.0 out of 51.0
Design
Design, 2.0 out of 52.0
2 out of 5 stars.
I don't like this phone at all
11 years ago
I have had my phone for a year. I don't like it at all. I had two other phones from att and they last for 2 years. I will have to replace this one before my 2 years are up. Not cool at all.
Consfreezz, reset when it want
No, I do not recommend this product.
Helpful?
Features
Features, 2.0 out of 52.0
Ease of use
Ease of use, 2.0 out of 52.0
Battery life
Battery life, 2.0 out of 52.0
Display
Display, 2.0 out of 52.0
Design
Design, 2.0 out of 52.0
4 out of 5 stars.
No drama, gets the job done
12 years ago
I'm not trying to launch a space shuttle. It's a phone that does all the regular jobs I ask it to do. Keep it easy.
Prosbest camera it will take the pic when you say, great sound on speaker, very user friendly system, plenty of memory
Consbattery, only one button to 'wake' the phone, regular phone speaker not so great, i don't use twitter!!!! (can't uninstall)
Yes, I recommend this product.
Helpful?
Features
Features, 5.0 out of 55.0
Ease of use
Ease of use, 5.0 out of 55.0
Battery life
Battery life, 2.0 out of 52.0
Display
Display, 5.0 out of 55.0
Design
Design, 4.0 out of 54.0
1 out of 5 stars.
Not even close to being a good product.
12 years ago
Where to start, this phone is literally worse than the first iphone by todays standards. If you could even find an iphone that old it would be superior to this pantech in every way.
The screen response time is horrible. The "buttons" on the bottom of the phone barely work and I find myself pressing it multiple times to get it to function at all. The menu and settings on this phone are set up so poorly you will be googling how to do simple things like "get rid of this phantom text message it keeps telling me I have" and you will still find it impossible. Touching on that, it continues to tell me I have one unread text message that just never seems to show up even when all the messages are cleared.
The volume on this when using pandora is so poor its hard to hear over traffic noise when riding a bike or taking a jog.
The battery on this is so sporadic. Today I tried to clear the phantom message by removing the battery at 46% only to restart it and be informed the battery had dropped to 6%.
A potato takes better pictures than this thing. Hope you dont need to capture an image in a hurry because it will be so blurred its not distinguishable.
The charger port is in the most inconvenient spot when trying to text or use the phone while it is plugged in.
DO NOT BUY THIS FOR ANY PRICE. Go on ebay or anywhere and find any other smart phone. This hardly qualifies as smart, maybe its the infant version of a smart phone. Find a used iphone or droid or literally a potato if youre taking pictures.
Prosnot a thing.
Conseverything that is expected to work.
No, I do not recommend this product.
Helpful?
Features
Features, 1.0 out of 51.0
Ease of use
Ease of use, 1.0 out of 51.0
Battery life
Battery life, 1.0 out of 51.0
Display
Display, 1.0 out of 51.0
Design
Design, 1.0 out of 51.0
1 – 4 of 84 reviews
Questions
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1 - 10 of 19 questions
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Featured questions first
Q: Better battery options? Is there an aftermarket battery that will work better than the supplied one? The battery life is horrible on this phone. I've already adjusted settings on the phone to optimize the battery life and it's still ridiculously bad.
13 years ago1 Answer
- A: Sorry for the issues you are experiencing with your battery. I would suggest reaching out to the manufacturer to inquire about an alternate battery. I'd you'd like I can engage them on your behalf. If you'd like additional assistance please send an email to ATTAlgeriaP@att.com. I am here 1-10 CST., Monday-Friday. Thanks Algeria-AT&T Social Media Manager Main Number:800-962-8622 Website:www.pantechusa.com13 years agoHelpful?
Q: Jon Do you need to have the hotspot wifi to have wifi?
13 years ago1 Answer
- A: Hello, I'm with AT&T and thank you for your inquiry. Here is the information regarding WiFi and WiFi hotspots in relation to your phone bit.ly/RXzfbi . Should you need further assistance, feel free to e-mail me at ATTRobertG@att.com and I will be happy to review your inquiry. Thanks, Robert G AT&T Social Media Manager13 years agoHelpful?
Q: Can you use skype?
13 years ago1 Answer
- A: Hello, I'm with AT&T and thank you for your inquiry. If you download the app and are using WiFi, this model can get skype. Here is a link to help with the phone http://www.att.com/esupport/main.jsp?cv=820 . Should you have further questions, feel free to e-mail me at ATTRobertG@att.com and I can review your inquiry for you. My normal working hours are 11am to 8pm EST Monday through Friday. Thanks, Robert G13 years agoHelpful?
Q: Can you download music to the phone?
13 years ago1 Answer
- A: Hello, I'm with AT&T and thank you for your inquiry. Here is some information on your question http://bit.ly/NAQWrW . If you need further assistance, feel free to e-mail me at ATTRobertG@att.com and I can review this for you. My normal working hours are 11am to 8pm EST Monday through Friday. Regards, Robert G AT&T Social Media Manager.13 years agoHelpful?
Q: Is there a normal headphone jack? I've had Pantech phones that don't even have the round headphone jack, I want to listen to music, so I need to know if this has it.
13 years ago1 Answer
- A: Hi! I’m with AT&T. The Pantech Burst has a 3.5mm headphone jack. For more information on device specifications for the Burst, check out http://bit.ly/P71jE8. Thanks! -Jenn S., AT&T Social Media Manager13 years agoHelpful?
Q: Does this phone lock?? Such as a passcode lock or finger swipe? because i really enjoy my privacy and dont want someone to get intto it very easily
14 years ago2 Answers
- A: Yes,it has three ways of locking the screen.finger swiping,password,passcode.great phone.13 years agoHelpful?
Q: Is the kindles feature extra?
14 years ago1 Answer
- A: I do not belive it is extra because I use my kindle app frequently and it has never charged me any extra fees.14 years agoHelpful?
Q: can I transfer all my apps from my iphone to an android phone
14 years ago1 Answer
- A: Unfortunately, you will need to download/purchase the Apps on the new device. You will not be able to transfer them from your iTunes account. -Erwin, AT&T Social Media Manager I can be reached at ATTErwinR@att.com if you have any other questions. I normally work M-F from 8-5pm CST.14 years agoHelpful?
Q: How much is it per month?
14 years ago1 Answer
- A: Hello, and thank you for reaching out to us with your question. You asked how much is it per month? If you are referring to our data plans or additional features you can view them at http://bit.ly/GB1qdbg. If this does not answer your question, please feel free to e-mail me at ATTAnthonyG@att.com with "pinkpanda2000" in the subject line. Provide a full summary of the question you need answered so I can get you taken care of. Thank you. AnthonyG ATTCustomercare14 years agoHelpful?
Q: Can I buy this phone and have it as a prepaid phone with no contract?
14 years ago1 Answer
- A: We appreciate you taking a moment to reach out to us regarding your question about the Pantech Burst being an option for you to purchase and use as a Prepaid Phone. Please visit our website at http://bit.ly/HSP2FW for additional information. I hope this helps to answer to your question. Thank you. AnthonyG ATTCustomercare14 years agoHelpful?
1 - 10 of 19 questions